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| Job Location | Pune |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | Recruitment Services |
| Functional Area | IT Operations / EDP / MIS |
| EmploymentType | Full-time |
Role : Voice Architect Experience : 8+yrs CTC : Upto 40 Lakh Location : PuneSkills : Avaya PBX, Microsoft Teams, Audio Codes, Anywhere 365.Excellent English communication skills, both verbal and written while speakingWorks independently, proactively researching solutions, pulling in assistance appropriately.Able to Lead conversations and meetings.Strong knowledge and experience working with VoIP networking products and solutions including voice calling, voice routing, voice mail services and featuresKnowledge of dial plans and ability to interpret and configure a custom dial planCommunicate with a broad spectrum of stakeholders. Ability to work with minimum supervision in a team environment, demonstrating innovation, initiative, a customer service focus, positive ambassadorship and the ability to meet commitmentsCandidates will use their knowledge and experience to help drive product delivery and technology direction in MS Teams, Skype for Business, Audiocodes, Contact Center.Candidates should have the right mindset to be a part of an elite team of architects focused on making our businesses successful and must possess a unique blend of technical and customer facing skills and be an out-of-the-box thinker.Candidates will be directly engaging with all stakeholders security, compliance, data, user experience, business, engineering, governance.Developing short and long-term strategic Microsoft technology roadmaps, backed by pragmatic designs that support our enterprise technology roadmaps and key business objectives Deep level of understanding of voice technologies: TDM, SIP, QoS, SBC, Codecs, Voice Recording and general IPTCall / Contact Centre Technology and Cloud PBXParticipate and contribute to the running of a cross-region Architecture function that will drive and govern the Digital Workplace Services and provide deep technology leadership and vision Building plans and policies for Microsoft Teams and associated voice and video communications services, strategies and technologies.Establishing a consistent and progressive strategy and architecture for unified communications exploiting new market opportunities as appropriate.Strategically plan, develop and drive implementation of new initiatives to enhance the global business. This includes projects related to investments and improvements Working knowledge Office-365 and Microsoft Collaboration suites and experience in managing Collaboration TechnologiesExposure to solution architect, design (HLD/LLD), consultancy and migration across full life cycle projects (On-premises, Hybrid and Online).Good Knowledge on SIP ProtocolTools for Monitoring & Administration of Teams, Contact center, audiocodes.,
Keyskills :
avaya pbxlife cyclevoice mailcontact centeruser experiencecustomer servicenetworking productsspectrum managementcommunication skills