Team Leader BPO

2.00 to 6.00 Years Ranchi 04 Mar, 2024

Job Location	Ranchi
Education	Not Mentioned
Salary	Not Disclosed
Industry	Education / Training
Functional Area	Not Mentioned
EmploymentType	Full-time

Job Description

YOU MUST HAVE TEAM LEADER/QUALITY ANALYST EXPERIENCE IN BPO Lead a team of telecalling/customer service agents and executives Regularly evaluate team performance, identify gaps and plan training to improve performance and achieve desired results Resolve customer complaints and follow-up to check if action has been taken Identify customers needs and wants, clarifying information whenever possible Gain comprehensive product knowledge to enhance team performance Create a supportive environment for the teamQualification- GraduationLocation- Main road, Ranchi,JharkhandJob Type: Full-timeSalary: 18,000.00 - 30,000.00 incentive per monthSchedule- 10 AM- 7 PMJoining- Immediately,

Keyskills :
BPOTelecallingCustomer ServiceCustomer Complaint ResolutionTrainingProduct KnowledgeTeam Leader

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Team Leader BPO

Job Description

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