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Service Manager

1.00 to 4.00 Years   Surat   15 Apr, 2024
Apex Services Hiring For Leading Broking Firm
Job LocationSurat
EducationNot Mentioned
SalaryRs 2.5 - 4.5 Lakh/Yr
IndustryBroking
Functional AreaBack Office Operations
EmploymentTypeFull-time

Job Description

    Dear Candidates,Greetings from Apex Services Department: Service Manager/ Back Office Operations ( For leading stock broking firm)CTC: Upto 4.5 LpaLocation: Pune/Ahmedabad/Surat/NashikRole: Service ManagerDesignation: Executive / Senior Executive1) Principal Accountabilities:AOF form filling and scrutiny (PCG/NR/ RI).DIS & Pledge to be processed before cutoff time & ensure no auctions. DIS booklet register to be maintained.Filling Modification & Maintenance forms with less rejection.Handle Walk-in customer queries & customer queries received from Bank/Dealing Branch or ASL Sales Team.First Time Resolution of customer Interactions should be minimum 90%.Promote and drive self help to customer.Ensure branch Mapped customer queries at Contact center is reduced.Send monthly P&L & ledger.2) Technical /Specialist Certification/Experience:Minimum 6 months or 1 year of experience in service manager, back office operations within a stock broking firm is must or from a Industry preferably capital market.Additional: NISM Certification- Series IV,VI (Preferred)3) Skills and Knowledge:Excellent communication skills and market knowledge.Graduate from a recognized university.Kindly reply with an updated CV onapex.vaishalisingh13@gmail.comif you are interested in the mentioned job role or you can just simply call on hidden_mobile.(reminder: we need candidates who have at least one year of experience in equity, derivatives or back office operations within a stock broking firm with NISM)Thanks and RegardsVaishali Singh

Keyskills :
share marketback office operationsdisbrokingstock marketmisstock market operationsmiddle office

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