Customer Service Executive Opening

0.00 to 4.00 Years Aurangabad 18 Jan, 2024

Job Location	Aurangabad
Education	Not Mentioned
Salary	Rs 3.0 - 6 Lakh/Yr
Industry	BFSI
Functional Area	Customer Service (International)Customer Service (Domestic)
EmploymentType	Full-time

Job Description

We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. The Customer Support Executive will be responsible for the selection of staff in the hiring process and ensure that a standardized level of service is maintained for all customers.Customer Support Executive Responsibilities:Managing a team of representatives offering customer support.Overseeing the customer service process.Resolving customer complaints brought to your attention.Creating policies and procedures.Planning the training and standardization of service delivery.Selecting and hiring new staff.Monitoring the work of individual representatives and of the team.Conducting quality assurance surveys with customers and providing feedback to the staff.Other DetailsSalary-25,000/- to 45,000/-Required Experience-0 To 10Minimum Age-18Customer Support Executive Requirements:Qualification Required-Diploma,Btech,M.tech,ITI,12th,All Graduate,HSC0 To 10 years of experience also can applyWork Department-Customer SupportWork Industry-IT,Banking,Finance,AutomobilesSkills-Knowledge of mediation and conflict resolution techniques is preferable.Excellent interpersonal and written and oral communication skills.for more clarification contact to this number-hidden_mobilehidden_emailAlso Can work from HomeRegardsHR Placement Team

Keyskills :
time managementaccount managementcustomer satisfactionproblem solving

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Customer Service Executive Opening

Job Description

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