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| Job Location | Bangalore, Delhi |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | Recruitment Services |
| Functional Area | Sales / BD |
| EmploymentType | Full-time |
Position : Asst Manager Customer Service Exp : 3+ Years CTC : Upto 8 Lpa Industry : Freight Forwarding Location : Bangalore , Delhi Job Profile / Description Ensure to follow laid down SOPs, from enquiry stage to delivery of goods. Ensure enquiries, quotes, invoices and delivery orders are processed through Company s ERP system in a timely manner as per SOP. Liaise with all stakeholders (management, customers, sales team, vendors and service partners) to meet and exceed their expectations. Contribute to maintain strong relationships with customers, vendors, service partners and shipping lines. Ensure compliance of internal SOPs, statutory requirements and customer SOPs. Ensure timely responses to communications (both internal and external)., Position : Asst Manager Customer Service Exp : 3+ Years CTC : Upto 8 Lpa Industry : Freight Forwarding Location : Bangalore , Delhi Job Profile / Description Ensure to follow laid down SOPs, from enquiry stage to delivery of goods. Ensure enquiries, quotes, invoices and delivery orders are processed through Company s ERP system in a timely manner as per SOP. Liaise with all stakeholders (management, customers, sales team, vendors and service partners) to meet and exceed their expectations. Contribute to maintain strong relationships with customers, vendors, service partners and shipping lines. Ensure compliance of internal SOPs, statutory requirements and customer SOPs. Ensure timely responses to communications (both internal and external).,
Keyskills :
erp systemcustomer servicefreight forwardingerpctcmailsalesemailimportfreightvendorsshippingstatutoryenquiriescomplianceforwardingForwardingexport