Manager - Payroll Operations

10.00 to 15.00 Years Bengaluru / Bangalore,India 07 Jul, 2023

Job Location	Bengaluru / Bangalore,India
Education	Not Mentioned
Salary	Not Mentioned
Industry	Not Mentioned
Functional Area	Finance
EmploymentType	Full-time

Job Description

Payroll is one of the few processes that have high visibility due to the involvement of the Regional / Country / Business Heads of HR and HRBPs and direct touch point to the employee.The primary purpose of this role is to lead the Payroll Operations of the bank, including continuous improvement projects, execution of payroll strategy, strengthening the process controls and deliver quality and cost effective services to country and manage strong team of payroll professionals within GPS.Responsibilities.Client & Business

Drive a high performing team of payroll professionals and manage multiple geography/locations payroll process.
Drive seamless delivery of payroll including the year-end activities for the assigned region/ set of countries. Ensure adherence to payroll KPIs & SLAs
Ensure agreed process controls designed are operated efficiently
Ensure region / Country HR Operational requirements are met and measured through defined performance metrics
Monitor trends, review root cause and follow through actions to strengthen process controls
Effective co-ordination with other GPS departments during global processes / normal BAUs, work towards the collective agenda of One HR. Partner with other GPS units on Regulatory and Audit support.
Drive stakeholders engagement provide solutions to the business problems with Strong focus on employee experience within SLA boundaries
Approving the payroll and authorized to process necessary payment to employees, ex-employees or regulators
Payroll process standardization and sharing of best practices drive hubbing initiatives.
Drive Operation within budgets & support GPS initiatives to achieve projected cost saves in the existing
Driving process automation and improvements initiatives in the payroll process
Successfully supports execution of payroll strategy and planned initiatives
Collaborate effectively with the teams within and outside of HR to deliver coordinated, integrated, end-to-end processes and solutions
Review and minimize late data inputs, exceptions to the process.
Continued stakeholder management through governance forums/ periodic meetings

Technology & Process

Successfully supports execution of payroll strategy and planned initiatives
Driving process automation and improvements initiatives in the payroll process
Challenge Status Quo, drive change the way we do the process currently
Focus and support technological enhancements as per group standards and BAU requirements

People & Culture

Manage a team of payroll professionals (Process Specialists/ Checkers/ makers) and continuously motivate and coach them.
Development plan for the team and work upgrading the skills of the employees.
Job allocation and rotation with-in the team ensuring BCP.
Identify the training needs & lead cross training initiatives and ensure that the employees are trained to perform multiple country payroll.

Skills

Excellent spoken and written communication skills, including effective questioning and activelistening
Demonstrate excellent customer relations skills
Experience in using problem solving tools and techniques
Ability to interpret data, analyze trends and use them effectively for resolving / pre-empting problems
Ability to manage competing priorities and resource demands to deliver outcomes within agreed SLAs
Forms effective relationships with key Stakeholders across the matrix, specifically other GPS teams, HR specialists, country service delivery and Heads of HR
Good facilitation, coaching and influencing skills

About Standard Chartered Were an international bank, nimble enough to act, big enough for impact. For more than 160 years, weve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If youre looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we cant wait to see the talents you can bring us.Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, youll see how we value difference and advocate inclusion. Together we:Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we doNever settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so wellBe better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long termIn line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locationsTime-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with with minimum global standards for annual and public holiday, which is combined to 30 days minimumFlexible working options based around home and office locations, with flexible working patternsProactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkitsA continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learningBeing part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role youve applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.Visit our careers website

Keyskills :
SlasProblem SolvingProcess AutomationInfluencingCoachingProcess ControlsCustomer RelationsPayroll OperationsData AnalysisPayroll KPIsStakeholder ManagementCommunicationFacilitation

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