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Sales Analyst 1|INR

2.00 to 3.00 Years   Bengaluru / Bangalore,India   25 Jun, 2023
Job LocationBengaluru / Bangalore,India
EducationNot Mentioned
SalaryNot Mentioned
IndustryIT / Computers - Software
Functional AreaSales Operations
EmploymentTypeFull-time

Job Description

Description:Job Summary:

  • As a Sales Analyst in Global Sales Operations, you are in a role that is essential to the success of the CRM application (Salesforce.com).
  • You will deliver outstanding support services to our global Clientusers & partner community, including working closely with Business Program Managers and System Administrators to ensure the adoption of CRM Application.
  • This position requires data analysis, listening, reading, research, identifying and uncovering change requirements.
  • This is a challenging position with the opportunity to directly impact the effectiveness and success of the sales organisation and customer satisfaction.
Essential Functions:
  • Provide outstanding daily operational support of the Salesforce application which includes Lead/Campaign management, Visibility/User management, Opportunity management, Account/Contact/management, and forecasting for sales organisations.
  • Perform problem analysis, triage, correction of issue, and root cause analysis including engaging business program managers and technical resources when necessary
  • Must be flexible to work in APAC, EMEA and US business and work in shift as assigned by Manager
Job Requirements
  • Excellent interpersonal and customer relations skills demonstrated through strong presentation, verbal and written communication
  • Good understanding of Sales Operations, IT, and Marketing processes and objectives, as related to sales and Sales support, Creative approach to problem solving.
Education & Experience
  • Bachelors Degree - Required
  • Minimum of 2-3 years of experience with Customer Relationship Management (CRM) - Required
  • Experience with sales processes and systems improvements, including testing of those processes and tools
  • CRM application Salesforce.com experience is mandatory

Keyskills :
SalesforceLead/Campaign managementCreative approach to problem solvingSales OperationsForecastingOpportunity managementRoot Cause AnalysisMarketingProblem AnalysisAccount/Contact/managementCRM

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