Sr. Associate, Recr Svc, Learning Services

Job Description

Job summarySr. Associate, Recr SvcOverview: Amazon Please note that this job role is a seasonal role ( FTC ) for 12 months on the payroll of Amazon. This is a pooling requisition and its raised to generate referrals for this role.Amazon.com strives to be Earths most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. Amazons evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the companys DNA. The worlds brightest technology minds come to Amazon.com to research and develop technology that improves the lives of shoppers and sellers around the world. About Amazon India Development Centers Amazon India Development Center (AIDC) started in Bangalore in 2004 followed by centers in Hyderabad (2005) and Chennai (2006). The vision was to utilize the top talent available in India to drive our global business growth. Today, AIDC builds, supports, tests and manages technology, products & services which support millions of Amazon customers worldwide. Check us out at www.india.amazon.com .About the Team Recruiting services is comprised of the following teams: Employee Referral Program, Students Program, Rehire Eligibility, Systems support, Candidate & Travel Expense Management, Internal Loops Scheduling, Online Assessments, Phone Screens and India recruiting Services. These teams are located in Seattle_ WA, Bangalore and Hyderabad_ India to provide for follow-the-sun support of these key activities. This position is for Recruiting services, which comprises of scheduling and non-scheduling activities and has the following teams: Employee Referral Program, Students Program, Rehire Eligibility, Systems support, Candidate & Travel Expense Management, Internal Loops Scheduling, Online Assessments, Phone Screens and India recruiting Services.Amazon is seeking a delivery-oriented Associate with 0-1 year of experience to join our Recruiting Services team. This role will focus on Loops Scheduling and other recruiting related back-end activities.We are looking for a dynamic, organized self-starter to join our Recruiting Services organization in Bangalore location. Recruiting Services supports Amazon Talent Acquisition organizations with all administrative activities and recruiting coordination, globally. Responsibilities include: Handle high volume transactions of scheduling and non-scheduling in nature and other assignments in alignment with standard operating procedures. Come up with process improvement ideas and participate in continuous improvement/Lean projects. . Maintaining highest quality and improving customer experience. Address customers queries in a timely manner. Adhere to process level Service Level Agreements. Able to work on critical processes which needs dive deep and attention to details. Proactive with deliverable and display Ownership.. Should be able to work with data sets.Flexible to work in different shifts and weekend working model., Basic Qualifications: Flexible to work in 24/7 shifts in voice and Non voice environment. BA/BS degree/MBA degree. Experience in Recruiting services. 2+ years of HR related experience. Strong knowledge of Excel. Knowledge of MS Office (Word, Power point, etc.). A passion to exceed expectations. Project management skills. Strong verbal and written communication skills. Ability to continually prioritize changing responsibilities. Preferred Qualifications Human Resources or Recruiting experience Exposure to full-life cycle recruiting a plus Genuine customer service orientation with a demonstrated desire to exceed expectations Ability to serve multiple customers (Stake holders, Project/Transition managers & Program team) Excellent written and verbal communications skills Ability to identify and resolve issues independently

Keyskills :
phone screensservice levelcustomer service orientationms office