Branch Incharge

5.00 to 9.00 Years Delhi 14 Nov, 2023

Job Location	Delhi
Education	Not Mentioned
Salary	Not Disclosed
Industry	NBFC ( Non Banking Financial Services )
Functional Area	Not Mentioned
EmploymentType	Full-time

Job Description

The key functions will be Profitability Management Maintaining & optimizing profitability for the branch Profitability Management Maintaining & optimizing profitability for the branch Target setting & management Monitoring branch targets in numbers & volumes Target setting & management Monitoring branch targets in numbers & volumes Portfolio quality management through superior underwriting, working closely with collections Cost management managing all branch operating costs including cost of acquisition, operations etc. People management Motivating team, handling HR & administration function of the branch People management Motivating team, handling HR & administration function of the branch Customer experience management Ensuring superior customer experience and handling customer service in terms of collections, pre closures & service issues Customer experience management Ensuring superior customer experience and handling customer service in terms of collections. pre closures & service issuesBusiness Achieve contributed value targets set for the branch Ensure sales volumes for multiple products, sourcing quality & underwriting diligence to meet sales targets while controlling delinquencies and frauds Provide superior customer experience Manage TATs on credit & processing Minimize pre & post disbursal discrepanciesMonitoring Performance Monitoring Branch performance in terms of key drivers i.e.Contributed Value.Volumes / Profitability / Expenses / LossesEmployee RetentionEmployee ProductivityCustomer experience Monitor individual performance of each employee, continuously work to maximize productivityPeople Management Motivate and develop branch team Drive branch team to excel. Manage and mentor the team and keep attrition of branch staff low Conduct regular meeting with branch staff Provide open and honest feedback and ask for feedback,

Keyskills :
Profitability ManagementCost managementPeople managementCustomer experience managementBusinessMonitoring PerformanceEmployee RetentionTarget settingmanagementPortfolio quality managementAchieve contributed value targetsEnsure sales volumesSourc

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Branch Incharge

Job Description

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