Call Center Representative

1.00 to 5.00 Years Delhi 26 Mar, 2024

Job Location	Delhi
Education	Not Mentioned
Salary	Not Disclosed
Industry	Advertising / MR / PR / Events
Functional Area	Not Mentioned
EmploymentType	Full-time

Job Description

This is a full-time on-site role for a Call Center Representative at our Delhi, India location. The Call Center Representative will be responsible for responding to customer inquiries, resolving complaints, and providing accurate information about our products and services. The Call Center Representative will also keep records of customer interactions, process customer accounts and file documents, and follow communication procedures, guidelines and policies.QualificationsExcellent communication skills in English both verbal and writtenStrong problem-solving ability and customer service skillsAbility to remain calm and patient in difficult situationsAbility to work in a fast-paced environment and adapt to changeBasic computer skills, and proficiency with software such as Microsoft OfficeHigh school diploma or equivalent, associate or bachelors degree preferredExperience in customer service or call center environment is a plusKnowledge of CRM software systems is a plus,

Keyskills :
Customer service skillsExcellent communication skillsStrong problemsolving abilityBasic computer skillsProficiency with Microsoft Office

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Call Center Representative

Job Description

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