Client Service Support Specialist

1.00 to 4.00 Years Delhi 31 Mar, 2023

Job Location	Delhi
Education	Not Mentioned
Salary	Not Disclosed
Industry	Banking / Financial Services
Functional Area	Customer Care Executive
EmploymentType	Full-time

Job Description

Understand client requirement, be responsible for resolving the issue with limited follow-up to clients and be accountable for client satisfaction through the ownership of the problem
Investigating and resolving generic and complex issues
Building knowledge of Private Bank products and services.
Must be able to efficiently utilize technology to capture and fulfil client s requests in appropriate systems.
Expected to work independently with supervision and escalate issues as necessary to resolve client requests in a time.

College degree or equivalent relationship or client service experience
Experience with a wide array of financial products. Core Cash Operations experience is a must.
Excellent communication skills both oral and written
Proven ability to operate effectively in a matrix organization with the ability to work under pressure with tight deadlines
Proficiency with Microsoft Office Suite - Word, Excel and PowerPoint
Expert knowledge with Microsoft Outlook email, scheduling and task manager
General comfort level with Internet/Intranet usage and ability to learn proprietary software and databases
Serving clients and delivering exceptional client service must appeal to you
Maturity in handling situation and ability to deal with conflicts constructively
Project a confident and professional presence to our clients, other bank departments and the community
Ability to follow all established policies, procedures and practices
Ability to organize and prioritize work

Keyskills :
application servicesplsqlsqlsqlprivate bankcash operations

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Client Service Support Specialist

Job Description

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