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Job Location | Delhi |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | Banking / Financial Services |
Functional Area | Sales / BD |
EmploymentType | Full-time |
* Duties and Responsibilities - Portfolio management 99% zero bucket collections Maintaining FEMI at 9% across location & span Monthly 10 days location travel Bucket normalization with 40% Ensure teams adherence to sales governance & compliance processes Meeting with ASSC / ABSM / PFS / ASM to drive business agenda Identifying the need of sales training, analyzing changing market trends, channel deployment etc. Takes inputs from ASMs on status of files at different stages of processing - suggests priorities, alternatives and solutions; Takes stock of the situation and discusses the plans for the day with ASMs and SMs - stresses on anticipating sales challenges and working accordingly Reviews conversion periodically during the day - drives achievement; Derives end of day status - logins, disbursements, holds, etc., so as to provide a clear picture to the business; Plans with team the follow-through actions for the next day Gauges the potential of the region - spurs more complete segmenting of customers in the catchment; Identifies with team, profiles to target and avoid Assists in Collections in HTS cases for all buckets Judges and plans branch wise and product wise growth along with the team; Guides teams to plan achievement of targets Cascades finalised plans received from ZSM to the team members - derives aligned performance targets for each, on the basis of potential gauged; Plans with each to achieve their targets Downloads to ASMs product and policy updates and explains their rationale - drives onward communication of the updates to the entire team; Gauges clarity within the team on product and policy updates through file holds, rejections, rework, etc., and spurs communication to improve understanding Conducts Quarterly face-to-face reviews, gives feedback on improvement areas; Provides feedback to under-performing team members - seeks to understand causes, so as to provide timely and appropriate inputs and support Understands each team members learning needs based on performance, behaviour, future team needs and individual aspirations; Co-creates developmental plans along with them; Ensures ASSC manpower training Provides relevant inputs to team members personally; Influences to arrange for other impactful inputs for them, as per plan Listens to and understands team members issues - addresses them to the extent feasible; Keeps RSM informed of key issues and involves him as well as HR where needed; Ensures timely ASSC payments Nominates team members for reward and recognition commensurate with their achievements; Appreciates team members appropriately in internal forums as relevant Develops and maintains relations with counterparts in Operations, Credit, Collections, and in relevant HO teams - stays aware of their challenges and conveys own to them Tracks files on hold, and deviations from TAT - intervenes where needed , * a) Qualifications Graduate, Post Graduate - MBA b) Work Experience & skills Graduation with 6 to 8 years and MBA with 5-7 years of relevant experience SKILLS AND KNOWLEDGE Demonstrated success & achievement orientation Strong analytical skills to drive channel performance and drive profitability. Strong bias for action & driving results in a high performing environment. People & Relationship Management skills. Excellent Communication and Negotiation Skills Affirmative in nature, Strong Leadership Skills, Clarity of thought and perseverance.
Keyskills :
insurancebias for actionwave solderretailmarketingsalesmusic makingstrong analytical skillsbusiness developmentsales trainingdriving results