Contact Center Executive

0.00 to 4.00 Years Delhi 14 Feb, 2023

Job Location	Delhi
Education	Not Mentioned
Salary	Not Disclosed
Industry	Medical / Healthcare
Functional Area	Sales / BD
EmploymentType	Full-time

Job Description

- Main Job Tasks and Responsibilities
- Follows up with customer via telephone or email following initial first sales contact and schedule appointments.
- Provide information to callers about company services and products
- Manage inquiries and record the requests in given forms, software and web portals
- (training will be provided for software data entry and web portal data entry)
- Manage inquiry sheets in given forms/formats and software
- Should be very much familiar with MS Office and Internet.
- Continued product education to better service customer calls
Skills/Requirements
- One or more years experience of Telesales in a high volume fast, paced environment
- Strong customer service and telesales skills
- Experienced with Web Based Applications and Windows
- Good organizational skills and the ability to multi-task and prioritize in a high-volume, fast paced environment
- Ability to manage sensitive and critical client information
- Excellent verbal and written communication skills
- Problem solving and decision making skills
- Superior closing skills

Keyskills :
callingtele sales

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Contact Center Executive

Job Description

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