Customer Care Executive

0.00 to 4.00 Years Delhi 17 May, 2023

Venus Solutions Point Hiring For Venus Solutions Point

Job Location	Delhi
Education	Not Mentioned
Salary	Rs 1.0 - 2.5 Lakh/Yr
Industry	Manufacturing
Functional Area	Back Office OperationsTechnical Support / Helpdesk
EmploymentType	Full-time

Job Description

Assist customers in a friendly and professional manner via phone, email.
Listen attentively to customer concerns and provide appropriate solutions.
Educate customers about our products, services, and company policies.
Maintain accurate records of customer interactions and issue resolution.
Collaborate with internal teams to address customer inquiries and resolve problems.
Provide exceptional customer service and create positive customer experiences.

Strong communication skills in English, both verbal and written.
Good problem-solving abilities and a patient approach.
Ability to multitask and work efficiently in a fast-paced environment.
Basic computer knowledge and familiarity with MS Office.
Prior customer service experience is a plus, but not required.

Keyskills :
problem solvingclient issue resolutionclient requirementscommunication skillscustomer support

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Customer Care Executive

Job Description

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