skillindiajobs
Register for Job
Hyderabad Jobs
Banglore Jobs
Chennai Jobs
Delhi Jobs
Ahmedabad Jobs
Mumbai Jobs
Pune Jobs
Vijayawada Jobs
Gurgaon Jobs
Noida Jobs
Oil & Gas Jobs
Banking Jobs
Construction Jobs
Top Management Jobs
IT - Software Jobs
Medical Healthcare Jobs
Purchase / Logistics Jobs
Sales
Ajax Jobs
Designing Jobs
ASP .NET Jobs
Java Jobs
MySQL Jobs
Sap hr Jobs
Software Testing Jobs
Html Jobs
IT Jobs
Logistics Jobs
Customer Service Jobs
Airport Jobs
Banking Jobs
Driver Jobs
Part Time Jobs
Civil Engineering Jobs
Accountant Jobs
Safety Officer Jobs
Nursing Jobs
Civil Engineering Jobs
Hospitality Jobs
Part Time Jobs
Security Jobs
Finance Jobs
Marketing Jobs
Shipping Jobs
Real Estate Jobs
Telecom Jobs

Customer Care Executive

2.00 to 5.00 Years   Delhi   02 Oct, 2023
DEUGLO INFOSYSTEM PRIVATE LIMITED
Job LocationDelhi
EducationNot Mentioned
SalaryNot Disclosed
IndustryMedical / Healthcare
Functional AreaNursingAllied Health Services
EmploymentTypeFull-time

Job Description

    Job Description for the Post of Customer Care Executive-Home Health Care Role: Customer care Executive-Home Health Care Description Qualification: Graduation/ Background in healthcare related education will be preferred Experience: 2-5 Years Minimum Job Location: New DelhiGender: Male/Female No. of Positions: 2 Salary: INR 20000/- to 30000/- per month Must Have experience in Portea Home Healthcare/ Broomees/ Apollo Homecare/ Dabur Homecare/ Healthcare at Home/ Care 24/ Max Home Healthcare/ Care to Cure/ CuroDoc/ ElderCare/ Life Circle/ Emoha Elder Care/ Epoch Home Care Excellent communication skills are crucial. Principal Duties and Responsibilities: Sales related responsibilities Call on the data and convert it into sales.Create new client base for the organization.Attending to the inbound calls and converting them into sales.Schedule appointments for patients/clients:Answer telephone promptly and in a polite and professional manner.Obtain and enter accurate demographic information into the CRM (address, telephone number, requirements of the patients etc.)Perform a need assessment as to what services are the best suitable for a particular client and promote them accordingly.Inform the caller about the charges, facilities covered, dos and donts, service flow and payment terms.Frequent follow ups with the caller to convert them into sales.Scheduling audio/video interaction between the client and the staff with the help of the coordinators.Answer questions and offer other information, as requested, to provide patient-focused service and a positive impression of the organization.Stay in constant touch with the coordinators and perform daily functions such as profile sharing, scheduling interactions, starting staff shifts, liasoning with the clients with regards to payment schedules.Act as a liaison for the patients/clients and the Center: Direct calls to other departments as needed.Use sound judgment in handling calls, especially with upset patients.Understanding of when to escalate calls to the senior authorities.Service patients: Make reminder calls as requested.Make calls to schedule deployments/replacements when necessary.Aid with mailings and other projects as call volume permits.Other reasonably related duties as assigned by supervisor or manager. Qualifications: Graduate. Associate degree or related healthcare certification preferred.One year of experience in customer service and/or related clinical environment; working knowledge of medical terminology.Should have strong knowledge of English and Hindi (Verbal and written).Preferred Traits: Ability to handle confidential and sensitive information.Ability to communicate effectively on the telephone.Ability to relate to persons with diverse educational, socioeconomic, and ethnic backgrounds.Ability to handle a call center environment: work quickly and multi-task.Ability to exercise good judgment to handle calls appropriately.Ability to demonstrate good customer service.

Keyskills :
salesdata managementenglish

APPLY NOW

Customer Care Executive Related Jobs

© 2020 Skillindia All Rights Reserved