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Customer Support Executive

0.00 to 3.00 Years   Delhi   09 Jun, 2022
Arvato
Job LocationDelhi
EducationNot Mentioned
SalaryRs 1.5 - 3.0 Lakh/Yr
IndustryBPO / Call Center
Functional AreaSales / BD
EmploymentTypeFull-time

Job Description

    MAJOREL INDIA PRIVATE LIMITED Mega Walk-in drive for international/domestic profiles.Customer Support executive.Roles and Responsibilities -Interface with customers via inbound or outbound calls or the Internet for the purpose of or actively offering services.Roles & Responsibilities:-o Greet customers in a courteous, friendly, and professional manner using agreed-upon procedures.o Clarify customer requirements; probe for and confirm understanding of requirements or problem.o Must be very confident and presentable.o Should have excellent convincing and problem solving skills.o Must be able to handle multiple projects simultaneously & be receptive to change.o Team-oriented ,Self-motivated and Performance-oriented.o Support customers across Telecommunication & Financial Services.o Conduct needs-based support by using non-scripted probing techniques to determine customer needs and to offer the most appropriate service to address their needs.Job Specification:
    • Any Graduate / Under-Graduate / drop out / pursuing Bachelors- any fresher can apply.o BE/ B.tech freshers are eligible o Excellent verbal and written communication skills.o Flexible with 24/7 Environment.
    o Rotational Offs. o Attractive Incentive amount.Perks and Benefits - o Both-way A/C cabs.o Medical insurance.o Gratuity
    • Lucrative performance based incentives & Bonus
    For telephonic interview or to inquire about more job openings, please connect with MAJOREL Hiring Specialist on given number- hidden_mobile.Vaibhaw Kumar Dwivedi.HR- Talent Acquisition.MAJOREL INDIA Pvt. Ltd.,

Keyskills :
salescustomer servicecustomer supportcustomer relationstroubleshootinghandle multiple projectsmultiple projects simultaneouslyproblem solvingbehavioral trainingprofessional mannerwritten communicationcustomer requirementsprobeclarifyoutbound

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