Customer Support Representative

1.00 to 6.00 Years Delhi 13 Dec, 2023

Orange Umbrella Hiring For Healthcare Brand

Job Location	Delhi
Education	Not Mentioned
Salary	Not Disclosed
Industry	Medical / Healthcare
Functional Area	Customer Service (Domestic)
EmploymentType	Full-time

Job Description

Resolve customer queries, complaints or requests on daily basis
Build and maintain productive relationships with customers, communicating daily in a professional and courteous manner.
Gather valuable customer feedback and collaborate with Product, Sales, and Marketing teams to improve our offerings.
Escalate complex customer issues to relevant stakeholders for timely resolution.
Measure the quality of queries based on the effectiveness of solutions provided.
Track the quantity of queries handled to ensure productivity and efficiency.
Engage in cold calling to reach out to potential clients and promote our products/services.

Keyskills :
customer supportvoice processcold callingcustomer servicecustomer queriescustomer support executivecustomer support associate

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Customer Support Representative

Job Description

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