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Customer Support Specialist

2.00 to 6.00 Years   Delhi   12 Mar, 2024
Job LocationDelhi
EducationNot Mentioned
SalaryNot Disclosed
IndustryOthers
Functional AreaNot Mentioned
EmploymentTypeFull-time

Job Description

    Company DescriptionLifeWall is a company based in New Delhi that transforms outdoor spaces such as terraces, lawns, and backyards into enjoyable spaces to host small get-togethers with friends and family. LifeWall achieves this by designing and transforming spaces with the help of professional designers and execution teams composed of engineers and installers.Role DescriptionThis is a full-time on-site role for a Customer Support Specialist. The successful candidate will be responsible for ensuring customer satisfaction through effective communication and problem-solving. The Customer Support Specialist will provide technical support to customers, ensuring that they are getting the most out of LifeWalls products and services.Qualifications Excellent customer support and interpersonal skills Ability to analyze and solve technical problems Demonstrable experience in customer satisfaction improvement Strong analytical skills, with the ability to gather and interpret. data Proficiency with CRM systems and customer support tools Excellent verbal and written communication skills in English and Hindi Bachelors degree in Business Administration, Management, or related field Prior experience in a customer support or technical support role is highly beneficial,

Keyskills :
Interpersonal skillsAnalytical skillsEnglishHindiExcellent customer supportTechnical problem solvingCustomer satisfaction improvementCRM systemsVerbal

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