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Debt Recovery Agent

3.00 to 8.00 Years   Delhi   19 Mar, 2024
White Lotus Connect Private Limited
Job LocationDelhi
EducationNot Mentioned
SalaryRs 1.5 - 6 Lakh/Yr
IndustryBanking
Functional AreaBack Office OperationsCustomer Service (Domestic)
EmploymentTypeFull-time

Job Description

    We Are Hiring Tele-Calling Executives And Field Executives For The Collection Process Of Multinational, Indian Banks And NBFCs.You Will Be Responsible For Calling and Collecting The Outstanding Dues Of The Customers.Preferred candidate profileDRA-CERTIFIED (Debt Recovery Agent) Executives Are Preferred.Candidates Are Required To Have Relevant Job Experience For This Job.Responsibilities:As a Debt Recovery Agent, your primary responsibilities will include:
    • Initiating calls to customers to discuss and collect outstanding dues.
    • Negotiating payment plans and settlements with customers.
    • Maintaining accurate records of all communications and payment agreements.
    • Following up with customers to ensure compliance with payment arrangements.
    • Collaborating with internal teams to resolve customer queries and issues effectively.
    Requirements:To excel in this role, candidates should possess the following qualifications:
    • DRA Certification (Debt Recovery Agent) is mandatory.
    • Excellent communication skills.
    • Strong negotiation skills and the ability to persuade customers to fulfill their financial obligations.
    • A proactive approach to problem-solving and conflict resolution.
    • Ability to work efficiently both independently and as part of a team.
    Perks and benefitsSubstantial Bonuses & Incentives On Target Achievements.Award Recognition For Star Performers.

Keyskills :
communicationcollectiontelecallingbankingdebtself-confidencenegotiationrecovery

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