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Job Location | Delhi |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | Hotel / Restaurant |
Functional Area | General / Operations Management,Sales / BD |
EmploymentType | Full-time |
1. Responsible for Reception, Hospitality and Cashier management shift wise2. Responsible for the smooth functioning and for the satisfactory rooming and welfare of all guests.3. Motivate and develop Reception team to ensure smooth functioning of the concerned shift and the department and promote teamwork.4. Train, develop and grow all team members on a constant basis5. Display a proactive approach in initiating and implementing initiatives to provide an improved service in all areas.6. Able to support the reservations team during a complete shift, if there is any requirement in this sense coming from the reservations team7. Ensure that grooming & uniform standards are maintained by all team members.8. Liaise with different departments for smooth and coordinated work.9. Ensure cleanliness of all areas under the Front Office viz., Lobby, corridors, main staircase and drive away.10. Ensure to interact with the guests & enable the team to understand guest requirements.Work Experience 1. Leadership skills that utilize persuasion and motivation to attain organizational goals is the most desirable management quality, followed by honesty, integrity, ethical behaviour, tactfulness, openness, and cultural awareness;2. Ability to accept responsibility;3. Self confidence, motivation, drive and tenacity;4. Ability to enhance organizational performance;5. Ability to clearly delegate tasks and responsibilities;6. Ability to think strategically, inductively, and creatively;7. and the propensity to recognize and acknowledge other peoples ideas.Benefits 1.Robust Career Growth2.Various Fringe Benefits3.Various Learning Opportunities,
Keyskills :
front deskfront officebenefitsleadership skillssalescustomer servicecultural awarenessorganizational performancemarketingopennesswelfaremanagement