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Enterprise Service Manager, Amazon Web Services Professional Services

15.00 to 17.00 Years   Delhi   28 Apr, 2022
Amazon
Job LocationDelhi
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaSales / BD
EmploymentTypeFull-time

Job Description

    Job summaryThe Amazon Web Services Professional Services team in Amazon Internet Services Private Limited (AISPL) is looking for Enterprise Service Managers (ESM) that can manage the working relationship with one or more Public Sector organizations, develop a long term Professional Services strategy and execute that strategy with those accounts in India. The ESM is a trusted advisor for our largest and most committed customers. The role includes all aspects of business development, relationship development, delivery oversight and program management in those accounts. Key job responsibilitiesProfessional Services engage in a wide variety of projects for customers and partners, providing collective experience from across the AWS customer base in India and are obsessed about strong success for the Customer. Our team in AISPL collaborates across the entire AWS organization to bring access to product and service teams, to get the right solution delivered and drive feature innovation based upon customer needs. We are looking for someone who is passionate about: Long term development of global accounts in India Engage with customers to understand their business drivers and application portfolio Development of long term Cloud Strategy for customers in India Identify & develop specific opportunities and supporting business cases Deal shaping, including estimations and deal pricing Contract negotiations & closing Planning and implementation of a portfolio of projects, including budget & deliverable responsibilities Mitigation of delivery risks & issues Overseeing delivery of projects in account, ensuring high quality delivery Act as single person of contact for Customer executives, developing deep, trustful relations Educate customers on AWS services and translate those into a clear business value proposition Envision and inspire customers Coaching Customer and Partner teams to be self-sufficient.About the teamSelf motivating team willing to go all out to develop the Practice in India.,
    • 15+ years of IT consulting/management experience, with demonstrated IT Transformation experience in customer-facing roles.
    • Demonstrated ability to work creatively and analytically in meeting customer needs.
    • Ability to pitch Professional Services to new and existing customer independently
    • Ability to build and maintain pipeline for pre-sales and close them with minimum supervision
    • A proven track record of managing and delivering large-scale enterprise IT projects.
    • Excellent written and verbal communication skills, including group leadership and executive presentations.
    • Be mobile and travel to client locations as needed. Estimated 50-75% travel requirement.
    • Managing executive Customer relationships and key business stakeholders.
    • Experience with contract and statement of work development.
    • Enterprise Architecture Frameworks (e.g. TOGAF, Zachman) and identifying the relationships between business services, information, applications and global infrastructure assets.
    • Enterprise IT management frameworks (e.g. COBIT, ITIL).
    • Broad Enterprise systems experience including SAP, Oracle, and custom applications. Designing, building, and operating global IT processes and infrastructures.
    • Familiarity with industry compliance and security standards including PCI DSS, SOC-1&2, ISO 27001, HIPAA, GxP and FDA.
    • Masters/MBA degree preferred.

Keyskills :
salescustomer serviceamazon web servicesspare partsworkshop

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