Event Phones(Product Consultant)

2.00 to 7.00 Years Delhi 19 Apr, 2023

Job Location	Delhi
Education	Not Mentioned
Salary	Rs 4.0 - 9 Lakh/Yr
Industry	BPO / Call Center
Functional Area	Customer Service (International)Product Management
EmploymentType	Full-time

Job Description

Support clients over the phone and email by answering their product questions and offering
technical assistance
Offer best practice tips to clients in an effort to boost their meeting attendance via Cvents
marketing engine
Gather client requirements for future releases of the product
Create and maintain all product documentation
Implement and manage the online portion of client events as and when needed
Gather client requirements and implement them in Cvents event management software
Communicate with the client and review the initial implementation with them and make
required changes
Provide suggestions to the client to improve the overall result of the implementation and help
client meet their goals
Document all communication with the client in Cvents CRM software

Keyskills :
client servicingvoice processinbound customer servicecustomer handlingcustomer servicecustomer supportsolving queriescustomer queries

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Event Phones(Product Consultant)

Job Description

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