Head/Manager - Human Resource - KPO/Research

Job Description

Description We are looking for a Human Resource Manager who will be the steward of people management at the organization. This role is about building a high impact team and organisational culture that empowers people to take charge and create a large-scale societal change. We are looking for a young leader with the energy and courage to lead the HR practice. As an HR Manager, you will recruit the best of the talent force, team grooming, defining culture, internal HR processes, employee engagement, etc. and bind and engage the team in a fun environment. Main responsibilities : onboarding, hiring, induction, end to end process, performance management, developing organization culture and organizational development. Key Responsibilities : Talent Acquisition : - Engaging with key talent partners and universities to attract the best talent- Identification, engagement and closure of recruitment within the stipulated time frame- Responsibilities include forecasting, sourcing, screening, conducting interviews, verifying testimonials, salary negotiation and post-selection joining formalities Selection and Induction Process : - Develop and manage a strong Induction process for all new joiners so that they are well integrated into the organisation and receive support during their probation period- Conduct exit interviews, collect feedback and proactively suggest ways in which organisational practices can be improved Performance Management : - To implement performance management system and effectively linking performance to rewards- Responsibilities include collating data to the analysis of measures and rating in detail- Ensure HR-related documentation is organised and accurate, backed up and fully compliant- Develop and implement the annual increment cycle, with appropriate incentives in place to reward high-performing and high-potential employees- Monitor attendance and track leaves, manage clock-in/out time to avoid late arrivals and track overtimes and half-days HR Management : - Develop organisational processes and policies that are in line with best practice- Align the organizations practices in tune with the labour laws, tax laws, permissible working hours, minimum wages, and a no-discrimination policy- Communicate HR policies to all the staff across the different programs as and when required- Review of policies periodically, suggesting changes to the senior leadership team, in order to increase employee retention and employee satisfaction- Partner with senior leadership on building a value-based culture, vision, and alignment within the organization- Handle grievances, counsel employees and take disciplinary actions as and when required- Discuss critical cases with Senior Leadership Team (SLT) or talent committees within the organisation to look into particular issues Workforce Management : - Designing actively for a workplace-of-the-future by embracing remote working- Preparing monthly internal employee newsletter- Coordinate employee engagement activities- Planning and Implementing different forums/events like staff meetings, managers meetings, staff retreat, etc. in line with the overall vision and mission. Training : - To identify and assess training and development needs- Design, develop and deliver training materials and content for bespoke training sessions at every level for the team- Work closely with the Senior Leadership Team to evaluate and strengthen talent management practices Required qualifications, skills and abilities : - A people-first mindset person who uses long-term thinking as a principle to arrive at decisions.- An MBA/PGDM Graduate in HR & have a minimum of 6-8 years of experience in independently handling the HR in the development sector- Prior experience in implementing & improving systems, procedure and organisational designs in- Experienced in recruiting roles within Research, Tech, Product, Business Development, Account Management, etc.- Sound judgment and the ability to maintain confidentiality.- Strong organizational and analytical skills with excellent communication- Strong interpersonal skills and is comfortable leading without authority.- Excellent written and verbal communication and capability to relate and interact with multicultural teams- Giving close attention to details and demonstrated ability to handle sensitive or confidential information,

Keyskills :
strong interpersonal skillsperformance management systemlabour lawshr policieshr processesexit interviewsequipment supplytalent managementanalytical skills