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Inbound Sales Consultant

2.00 to 6.00 Years   Delhi   13 Dec, 2023
Job LocationDelhi
EducationNot Mentioned
SalaryNot Disclosed
IndustryAviation / Airline
Functional AreaNot Mentioned
EmploymentTypeFull-time

Job Description

    Role & responsibilitiesTour Coordination: Create and manage detailed tour itineraries for inbound clients, ensuring a smooth flow of activities. Coordinate ground transportation, accommodation, and activities for groups and individual travelers. Confirm reservations and bookings with various service providers to ensure the timely execution of tours.2. Client Communication: Negotiate rates and services with hotels, transport companies, restaurants, and other vendors to ensure competitive pricing. Develop and maintain strong relationships with vendors to ensure the highest level of service quality.3. Client Communication: Communicate with clients to understand their preferences, needs, and any special requirements. Provide clear and accurate information to clients regarding their travel plans, itineraries, and services.4. Voucher Creation: Prepare comprehensive vouchers detailing services, activities, and contact information for clients and service providers.. Ensure accuracy of voucher information and timely distribution to clients and vendors.5. Group Management: Coordinate the movement of groups during their travel, ensuring all activities and transfers are executed smoothly. Address any issues or concerns raised by clients during the tour and provide effective solutions.6. Problem Resolution: Handle unexpected issues or emergencies that may arise during tours, working swiftly to find appropriate solutions. Liaise with clients, vendors, and internal teams to resolve any challenges and maintain a positive client experience.7. Documentation and Reporting: Maintain accurate records of bookings, reservations, and communication with clients and vendors. Generate reports on tour performance, client feedback, and areas for improvement.8. Quality Assurance: Monitor the quality of services provided by vendors and partners, ensuring they meet our companys standards. Continuously seek opportunities to enhance the overall travel experience for our clients.Job Type: Full-timeSalary: 20,000.00 - 45,000.00 per monthShift: Day shiftAbility to commute/relocate: Delhi, Delhi: Reliably commute or planning to relocate before starting work (Required)Experience: total work: 2 years (Preferred,

Keyskills :
Tour CoordinationClient CommunicationGroup ManagementProblem ResolutionQuality AssuranceVoucher CreationDocumentation

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