MS Dynamics CRM Business Analyst/ CRM Business Analyst

5.00 to 9.00 Years Delhi 16 Aug, 2023

BOYEN HADDIN CONSULTING AND TECHNOLOGY PRIVATE LIMITED

Job Location	Delhi
Education	Not Mentioned
Salary	Not Disclosed
Industry	IT Services & Consulting
Functional Area	General / Other SoftwareQuality (QA-QC)
EmploymentType	Full-time

Job Description

Typical BA skills + who have been a BA developing web portal. - Should be able to clearly document business requirement and pass on to the offshore team. - MSD CRM knowledge is optional Note : look for any similar CRM BA experience - Interface with clients and understand requirements and document them. - Ability to provide a solution summary to clients that can meet their requirements. - Ability to customize and configure entities, workflows, business process, security and other OOB features of Dynamics CRM. - Write a detailed Business Requirement, Gap fit analysis and Functional Design documentation. - Test the functions and the features being developed and confirm that they fulfil the business requirements. - Prepare Detailed training guides and user manuals. - Provide Training to clients and end-users. - Provide post go-live support to help resolve issues. Required Candidate profile Desired Qualifications: - Educational qualification: BE/ MCA or equivalent degree in computer science - At least 3 years experience of implementing solutions on Microsoft Dynamics CRM 365 - Strong understanding of the CRM 365 Platform and all the functional modules. - Good understanding of CRM 365 Functional Modules and all related components. - Good understanding of SSRS and CRM Reports - Has at least participated in two full-cycle Dynamics CRM 365 implementations. - Experience with Microsoft Project. - Excellent verbal and written communication skills. - Proficient with Excel, PowerPoint, Outlook and Word. - Should be aware of the new and upcoming add-ons for Dynamics CR. Role: Business Analyst Industry Type: IT Services & Consulting Department: Data Science & Analytics Employment Type: Full Time, Permanent Role Category: Business Intelligence & Analytics

Keyskills :
dynamicscrmbusiness analysisbusiness analyst

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MS Dynamics CRM Business Analyst/ CRM Business Analyst

Job Description

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