Product Manager (IC)

Job Description

Our Digital unit is responsible for leading BTs digital transformation, delivering brilliant customer experiences and creating the innovative products and services our customers need.BTs future will be defined by our ability to rapidly bring compelling, innovative ideas to market, partnering with our customers and suppliers to deliver innovative, adaptable solutions, delivered over best-in-class digital platforms.Digitals role is to drive all elements of that equation, from digital innovation through platform delivery and product development, and to do so with absolute focus on our customers. Whether its creating services like connected care solutions that help you track your loved ones wellbeing, or security apps that guard against cyber attacks, Digital is about leading BTs digital transformation, driving service innovation and delivering the products and services our customers need to support their own goals fast, and at scale.When we say youre welcome here at BT, in. line with our manifesto of being sustainable, responsible and inclusive we really mean it. We want our teams to fully represent the communities and customers we serve.Were open and understanding, so if you need us to make some adjustments to the interview process, let us know. We encourage and celebrate working flexibly, whether that means working certain hours to help with your lifestyle. Talk to us and lets see what we can do.Why this job mattersThe Product Manager (IC) executes a range of workstreams in product development programs across BT Group, managing the implementation and maximal impact of company product strategies, product management, user experience (UX), software engineering, and analysis across multiple product lines.What Youll Be Doing1 - Executes a range of workstreams in the implementation of product management vision and strategy.2 - Identifies new products or enhancements to existing products by understanding and analysing user needs, BT Groups current product suite and business requirements of internal functions like sales and delivery.3 - Collaborates with analytics and engineering teams, and interfaces with cross functional stakeholders e.g. executives, sales, product, marketing, legal, and customer success teams to fulfill the product backlog using Scrum/ Agile methodologies. Creates and develops high quality work for product roadmapping, mockups, wireframes, POCs(points of contacts), specification writing and product schedules. Contributes towards the continual assessment of the needs of customers, tech teams and stakeholders in defining and evolving the product strategy. Ensures accurate and formal product documentation such as feature sheets and user guides. Ensures constant analysis of customer behavior, developing metrics and cultivating novel techniques to help our customers. Contributes towards comprehensive product requirements to instrument new tracking events, build data tools, pipelines, analytic dashboards and visualisations. Mentors other product management professionals, helping to improve the teams abilities by acting as a technical resource. Champions, continuously develops and shares with team knowledge on emerging trends and changes in product management.The Skills Youll NeedBacklog PrioritisationUser Story DefinitionProduct Discovery & ExperimentationPartner SelectionProduct LifecycleObjectives and Key Results (OKR) Definition & TrackingProduct StrategyUser Experience DesignStakeholder ManagementProduct RoadmappingPlatform/ Technology Architecture & FeasibilityData AnalysisAgile MethodologiesProject/Programme ManagementDecision MakingGrowth MindsetUser ResearchInclusive LeadershipOur leadership standardsLooking in:Leading inclusively and SafelyI inspire and build trust through self-awareness, honesty and integrity.Owning outcomesI take the right decisions that benefit the broader organisation.Looking out:Delivering for the customerI execute brilliantly on clear priorities that add value to our customers and the wider business.Commercially savvyI demonstrate strong commercial focus, bringing an external perspective to decision-making.Looking to the future:Growth mindsetI experiment and identify opportunities for growth for both myself and the organisation.Building for the futureI build diverse future-ready teams where all individuals can be at their best,

Keyskills :
Product StrategyUser Experience DesignStakeholder ManagementData AnalysisAgile MethodologiesUser ResearchBacklog PrioritisationUser Story DefinitionProduct DiscoveryExperimentationPartner SelectionProduct LifecycleObjectivesKey Results OKR Def