Resilience analyst

Job Description

We are currently in the early stages of implementing a hybrid working environment, which means that many colleagues spend part of their working hours at home and part in the office, depending on the nature of the role they are in. We re flexible on how this works and it may continue to change and evolve. Depending on your team, typically this means that colleagues spend a minimum of between 20% to 60% of their time in the office, which could be over a week, a month or a quarter. However, some colleagues may choose to spend more time in the office over a typical period than their role type requires. We also have a flexible working process where, subject to business needs, all colleagues globally are able to request work patterns to reflect their personal circumstances. Please discuss the detail of the working pattern options for the role with the hiring manager. About APAC Resilience & Crisis Management Resilience is the ability to ensure a highly available end-to-end service to our customers, aligned to and measured through Business Services and Processes and underpinned by robust and clear policies, standards, procedures, metrics and reporting at all levels of the organisation. APAC Resilience is responsible for delivering the frameworks, translating the policy and standards and driving the implementation of resilience and crisis management enhancing initiatives for APAC (including Singapore, Japan, Hong Kong, China, Taiwan, Australia and India).The Barclays Crisis Management program is driven out of the Chief Security Office, which supports all Business Units across Barclays, driving the strategy to safeguard Barclays and our customers from incremental sudden disruptive risks and events by delivery of a proactive and integrated approach to incident and crisis management. This role supports Crisis Management in APAC to ensure that the structure, plans and associated documentation is up to date and fit for purpose to be used to respond to a business impacting event and that business areas are prepared for such events. Overall purpose of role This is an entry level trainee programme. You will be employed on a 24-month contract during which you will :
• To support, develop, maintain and improve a business aligned, efficient and effective, Resilience programme.
• To provide APAC resilience related support across a portfolio of business areas within Asia Pacific Region, working within the business to deliver an acceptable risk position and assisting the businesses to ensure compliance against the Operational Recovery Planning Policy and Standards.
• To facilitate regular crisis management exercises in order to ensure robust responses to events, incidents and/or crisis.
Key Accountabilities
• Understand the Barclays Operational Recovery Planning Policy and Standards to support governance and reporting activities
• Participate in external and internal reviews (such as gap analyses, regulatory reviews and audits)
• Facilitate education & awareness programme for colleagues and stakeholders
• Guide business areas in their business services planning and workforce recovery planning (including development of recovery strategies)
• Facilitate regular plan testing, remediation and reporting
• Provide Work Area Recovery (WAR) site administration and maintenance support
• Guide business areas in crisis leadership or site response team setup/review
• Provide timely crisis management/exercise support in response to an event, incident and/or crisis
• Support Operational and Technology Resilience queries
• Ensuring that the Resilience toolsets (e.g. MyResilience, BAlert, Resilience Data Insights Portal) are maintained, updated and reflective of the businesses preparedness.
Risk and Control Objective Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise Wide Risk Management Framework and internal Barclays Policies and Policy Standards. Person Specification
• Detail oriented with the ability to multi-task
• Able to prioritise work assignments
• Able to communicate effectively with internal staff and counterparts
• Good time management and strong follow-through skills
• We are only able to consider candidates who have and will continue to have the legal right to work in Singapore
Essential Skills / Basic Qualifications
• Diploma from a recognised polytechnic
• Academic Qualification in Banking and Finance preferred
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Keyskills :
equipment supplyconsumer bankingbusiness servicesrisk management