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Senior Technical Writer

5.00 to 10.00 Years   Delhi   16 Mar, 2022
Red Hat, Inc
Job LocationDelhi
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaTechnical Writing
EmploymentTypeFull-time

Job Description

    Senior Technical WriterThe OpenShift Product Documentation team maintains their own GitHub repositories, manages their own testing, building, and deployment software, and works with Engineering teams to develop working code examples. Successful applicants must reside in a state where Red Hat is registered to do business. What you will do
    • Work closely with content strategists, documentation program managers, engineering project teams, support teams, and other stakeholders to create and maintain high-quality documentation for upcoming releases of Red Hats offerings
    • Engage and collaborate with customer feedback programs to address content gaps, respond to direct customer feedback, and promote continuous improvement of the documentation experience
    • Keep up to date on changes to our offerings, customer use cases, and support issues
    • Master the use of our internal documentation toolchain, including the publishing platform and issue-tracking tools
    • Work with Quality Engineering and Development to improve the accuracy of your documentation
    • Work closely with Engineering teams to develop working code examples
    • Participate in customer feedback programs to ensure customer relevancy of our content
    • Devote time to research and understand the product as well as related trends and topics in microservices
    What you will bring
    • Enterprise-level technical writing experience, including collaborative writing experience
    • Bachelors degree in IT, computer science, or an arts or language field
    • Awareness of agile software development methodologies
    • Familiarity with Red Hats products and related industry offerings
    • Understanding and use of version control systems; comfort with Git is a big plus
    • Ability to collaborate in a global team environment, proactively engage subject matter experts, and follow through on commitments
    • Working knowledge and experience operating in a Linux environment using the command line
    • Experience with modular or topic-based documentation
    • Ability to read, write, and compile technical documents, including feature descriptions, customer use cases, and release notes using industry best practices
    • Experience in writing clear and concise procedural documentation for a technical audience
    • Experience collaborating and directly interacting with globally-distributed stakeholders from diverse cultural backgrounds
    ,

Keyskills :
editingcontent managementframemakerdocumentationdeliveryopen source softwaresubject matter expertsuse casesopen sourcehybrid cloud

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