Team lead

1.00 to 3.00 Years Delhi 04 Nov, 2023

Job Location	Delhi
Education	Not Mentioned
Salary	Not Disclosed
Industry	BPO / Call Center
Functional Area	General / Other Software
EmploymentType	Full-time

Job Description

At Amazon, were working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking Team leads for our transportation team. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customersWere seeking a Team lead our Delivery center. In this role you will be responsible for shift operations at our service partners and support the EDSP station operations as well as performance management and driving the operational plan.Key job responsibilitiesTeam Lead Analysis of the data reports to identify performance bottlenecks and improve performanceStrong leadership capabilities and people management skills - Ability to work under pressure situationsAbility to work in ambiguous situationsStrong Bias for great customer service: Engage the Team in developing their understanding of Customer Experience and knowledge of what Customers actually needs/expects.High Ownership: Follows through to ensure the delivery of changes/solutions/services that fulfill the Customer s needs.Analytical Skills: Effectively analyse and interpret information, identifying & validating the key facts, including reviewing alternatives to determine advantages and associated risks. We are open to hiring candidates to work out of one of the following locations:Agra, UP, IND | Chandigarh, PB, IND | Chennai, IND | Delhi, IND | Gaziabad, UP, IND | Hyderabad, IND | Hyderabad, TS, IND | Kolkata, IND | Nagercoil, TN, IND | New Delhi, IND, - 1 years of sales experience- Bachelors degree - Strong Microsoft Excel Skills- Partner handling skills- Strong communication and writing skills

Keyskills :
people management skillswriting skillsmicrosoft excelpeople managementmanagement skillsbehavioral trainingcustomer experienceperformance managementsalesexcelbrandfactswritingpressureinterpretmanagementoperationsleadership

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Team lead

Job Description

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