Technical Consultant / Manager,Cisco

5.00 to 10.00 Years Delhi 02 Dec, 2020

Job Location	Delhi
Education	Not Mentioned
Salary	Not Disclosed
Industry	IT - Software
Functional Area	General / Other Software,Sales / BD
EmploymentType	Full-time

Job Description

Technical Consultant / Technical Services Manager, Cisco Solutions (TC-CS)

Reports to: Director, Services Operations or Director, Technology

Location: Consilium Software India office (New Delhi)

Overall Purpose

Be an SME (Subject Matter Expert) to enable successful deployment, consulting, user training and technical support of vendor products primarily in the area of Unified Communications (UC). The TC will also provide technical expertise to the sales team in recommending / designing solutions for the more complex requirements. This is a role with a great opportunity to influence deployment success, customer satisfaction and productivity, and hence strengthen customer relationships and the success of the company.

Scope & Responsibilities

Deliver the defined services package as part of project implementations (consisting of requirement analysis, product installation and interfaces, and consulting for business application configuration.)

Develop a strong understanding of identified, repeatable and proven processes for delivering and supporting Cisco solutions.

Troubleshoot technical issues encountered in project implementations and production systems by working with peers and vendor technical support specialists.

Support the sales team and partners at the presales stage in analyzing end-user business needs and delivering presentations/demo.

Work closely with Consilium Software project managers and other implementation team members to ensure quality and timely delivery of services following the established project methodology.

Responsibilities:-

Valid CCNA and Cisco Certified Voice Professional (CCVP) qualifications are required.

Experience in implementing contact center (ACD, CTI server, RSM, Predictive dialer)

Experience in implementing two or more of the following Cisco IP Communications products for at least two full production projects in a primary role: Cisco Unified Communications Manager (CCM/Call Manager), Cisco Unified Contact Center Enterprise (UCCE/ICM), Cisco Unified Contact Center Express (UCCX) and Cisco Customer Voice Portal (CVP.)

Minimum 5 years total systems engineering experience (10 years for manager) on Cisco UCCE/PCCE/HCS platform

Technical adeptness in Microsoft operating systems and Office applications.

Ability to communicate with multi-cultural teams in other countries.

Strong communications and organizational skills.

Strong analytical and troubleshooting skills.

Highly motivated & be able to work in a fast-paced environment independently.

Proven ability to work in a team environment.

Excellent written and spoken English and presentation skills.

Education Requirements

Technical degree required.

Project Management experience

Change Name
Email transcript
Sound On
Sound Off
Pop out widget
End this chat session

Keyskills :
sqlformssalescustomer relationsplsqlcontact center expresscisco unified communicationsvoice portaluser trainingcontact centerspoken englishcisco certifiedcustomer supportsoftware projectproject managerstechnical supportoperating systems

APPLY NOW

Technical Consultant / Manager,Cisco Related Jobs

Hiring for Agency Channel Partner CTC upto 7lac

RKS PLACEMENT SERVICES

1.00 to 6.00 Years Delhi 26 Apr, 2024

Keyskills :
business developmentmarketinginsurance saleslife insuranceagency salesfield work

View & Apply
CES Acquistion

Asian Paints Limited

1.00 to 6.00 Years Delhi 26 Apr, 2024

Keyskills :
salesinterior designing

View & Apply
Need 2 Autocad Designer for an Interior Design Co. at Sector -11 Rohini , DELHI

JOB TUNNEL CONSULTANCY Hiring For JOB TUNNEL CONSULTANCY

3.00 to 7.00 Years Delhi 26 Apr, 2024

Keyskills :
3ds maxautocadrevit

View & Apply
Social Media Specialist

ASPER

2.00 to 4.00 Years Delhi 26 Apr, 2024

Keyskills :
marketingadvertisingbrand advertisingsocial media marketingsocial media advertisingsocial media

View & Apply
Sales Development Manager Banca vertical

Skywings Advisors Private Limited

1.00 to 5.00 Years Delhi 26 Apr, 2024

Keyskills :
bfsi salesbanking productsinsurancebanking salesbankingcredit cardscross sellinglife insurance

View & Apply
Technical Sales Executives

LIVE SKILLS GLOBAL PRIVATE LIMITED

1.00 to 5.00 Years Delhi 26 Apr, 2024

Keyskills :
marketingbiotechnologysaleslife sciencesmaster in business administrationb.techmasters

View & Apply
Virtual Relationship Manager

Confidential

1.00 to 6.00 Years Delhi 26 Apr, 2024

Keyskills :
life insurancenrihni client handlingcross salessalesbancassurance saleshni salesrelationship buildingpreferred banking

View & Apply
Assistant Manager Training

The Lalit Suri Hospitality Group

3.00 to 7.00 Years Delhi 24 Apr, 2024

Keyskills :
Strong supervisory skillsExcellent communication skillsExperience in trainingdevelopmentCustomer service mindsetExperience in the hospitality industryKnowledge of training methodologiesAbility to analyze training needsStrong organizational skills

View & Apply
Assistant Manager- Training & Development

SI-Global

3.00 to 7.00 Years Delhi 24 Apr, 2024

Keyskills :
counselling studentspromoting the UK as a study abroad destinationmanaging diverse stakeholderstraining material development

View & Apply
Project Manager

Nirman India Constructions

2.00 to 6.00 Years Delhi 24 Apr, 2024

Keyskills :
Project ManagementCoordinationImplementationExecutionControlStrategic Planning

View & Apply

Technical Consultant / Manager,Cisco

Job Description

Technical Consultant / Manager,Cisco Related Jobs

Hiring for Agency Channel Partner CTC upto 7lac

CES Acquistion

Need 2 Autocad Designer for an Interior Design Co. at Sector -11 Rohini , DELHI

Social Media Specialist

Sales Development Manager Banca vertical

Technical Sales Executives

Virtual Relationship Manager

Assistant Manager Training

Assistant Manager- Training & Development

Project Manager

Jobs By Category

Jobs By Skills

Jobs By Location

Main Menu

Jobseekers

Employers