Unit Manager - Debt Management Services - Customer Services

4.00 to 9.00 Years Delhi 24 May, 2023

Job Location	Delhi
Education	Not Mentioned
Salary	Not Disclosed
Industry	Banking / Financial Services
Functional Area	Sales / BD
EmploymentType	Full-time

Job Description

* Duties and Responsibilities - Duties and Responsibilities: Responsible for team management of DMS/Service call center. Responsible for Quality check daily on daily basis Ensure timely resolution of FTR/NFTR queries and Parent closure with Email communication. Ensure process to be executed as per SOP Responsible for Customer complaint understanding and resolution with help of service and/or Collections Team Responsible for timely response to customer queries / complaints and resolution as per defined SLA Will be required interact with customers as Service executive Will be front face for Collection Complaints Management across channels Responsible for co-ordination with COE & DMS team for ongoing Process changes Accountable to capture customer interaction summary in CRM System and tag the complaints under matching categories Accountable to interact with Service Collections Accountable to resolve customers queries and pacify them with service pitch , * Required Qualifications and Experience: A minimum of about 4 years experience in same field and overall, Experience of team management in a Call Centre Strong knowledge of Customer Grievance Management Prior experience of work in Customer Service / Insurance Service will be added advantage Strong written and oral communication skills required along with the ability to tailor communication style both technical and non-technical audience Postgraduate from a reputed Institute will be added advantage Interest and passion to work with highly aggressive team Conviction and ability convincing others

Keyskills :
salesmarketinglife insurancebusiness developmentinsurance

APPLY NOW

Unit Manager - Debt Management Services - Customer Services Related Jobs

Hiring for Agency Channel Partner CTC upto 7lac

RKS PLACEMENT SERVICES

1.00 to 6.00 Years Delhi 26 Apr, 2024

Keyskills :
business developmentmarketinginsurance saleslife insuranceagency salesfield work

View & Apply
CES Acquistion

Asian Paints Limited

1.00 to 6.00 Years Delhi 26 Apr, 2024

Keyskills :
salesinterior designing

View & Apply
Need 2 Autocad Designer for an Interior Design Co. at Sector -11 Rohini , DELHI

JOB TUNNEL CONSULTANCY Hiring For JOB TUNNEL CONSULTANCY

3.00 to 7.00 Years Delhi 26 Apr, 2024

Keyskills :
3ds maxautocadrevit

View & Apply
Social Media Specialist

ASPER

2.00 to 4.00 Years Delhi 26 Apr, 2024

Keyskills :
marketingadvertisingbrand advertisingsocial media marketingsocial media advertisingsocial media

View & Apply
Sales Development Manager Banca vertical

Skywings Advisors Private Limited

1.00 to 5.00 Years Delhi 26 Apr, 2024

Keyskills :
bfsi salesbanking productsinsurancebanking salesbankingcredit cardscross sellinglife insurance

View & Apply
Technical Sales Executives

LIVE SKILLS GLOBAL PRIVATE LIMITED

1.00 to 5.00 Years Delhi 26 Apr, 2024

Keyskills :
marketingbiotechnologysaleslife sciencesmaster in business administrationb.techmasters

View & Apply
Virtual Relationship Manager

Confidential

1.00 to 6.00 Years Delhi 26 Apr, 2024

Keyskills :
life insurancenrihni client handlingcross salessalesbancassurance saleshni salesrelationship buildingpreferred banking

View & Apply
Assistant Manager Training

The Lalit Suri Hospitality Group

3.00 to 7.00 Years Delhi 24 Apr, 2024

Keyskills :
Strong supervisory skillsExcellent communication skillsExperience in trainingdevelopmentCustomer service mindsetExperience in the hospitality industryKnowledge of training methodologiesAbility to analyze training needsStrong organizational skills

View & Apply
Assistant Manager- Training & Development

SI-Global

3.00 to 7.00 Years Delhi 24 Apr, 2024

Keyskills :
counselling studentspromoting the UK as a study abroad destinationmanaging diverse stakeholderstraining material development

View & Apply
Project Manager

Nirman India Constructions

2.00 to 6.00 Years Delhi 24 Apr, 2024

Keyskills :
Project ManagementCoordinationImplementationExecutionControlStrategic Planning

View & Apply

Unit Manager - Debt Management Services - Customer Services

Job Description

Unit Manager - Debt Management Services - Customer Services Related Jobs

Hiring for Agency Channel Partner CTC upto 7lac

CES Acquistion

Need 2 Autocad Designer for an Interior Design Co. at Sector -11 Rohini , DELHI

Social Media Specialist

Sales Development Manager Banca vertical

Technical Sales Executives

Virtual Relationship Manager

Assistant Manager Training

Assistant Manager- Training & Development

Project Manager

Jobs By Category

Jobs By Skills

Jobs By Location

Main Menu

Jobseekers

Employers