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Vice President/AVP - Transition - BPO/ITeS

5.00 to 22.00 Years   Delhi   06 Apr, 2023
Antrors HR Solutions
Job LocationDelhi
EducationNot Mentioned
SalaryNot Disclosed
IndustryRecruitment Services
Functional AreaSales / BD
EmploymentTypeFull-time

Job Description

    Role : Vice President/AVP - Transition Location : Gurgaon / Bangalore / Hyderabad / Mumbai- The incumbent will be responsible for Transition of Processes for the the outsourcing Business Vertical for the Organisation. - May Lead a Team of Managers who will be involved in Transitioning business from the client to the offshore centers in india. RFP :- Working with Business & Transition Head supervision, not directly responsible for output - Gather inputs from SME as per discussion with Business Head. - Create first level t-plan and cost, review with the Business Head and make changes as required - Create summary view of cost as per requirement (by tower, by region, or any other cut) - Draft responses to relevant RFP questions, all output reviewed by Transition Leader During Transition : - Day-to-day transition planning & management (including escalations and issues/risk management) - Understand the transition plan, focus on timelines and assumptions, seek clarifications if any. - Kept the project team aware of the Transition Plan. - Track day to day tasks as per project plan (today + 5 working days typically) - Validate output by functions before its sent to customer example - Training plans, SOP tracker etc. - Own completion of all tollgate deliverables including travel and site readiness - Escalate pending activities as per escalation matrix for the project - Maintain Action, issue, risk log and keep everyone updated about latest status - Coordinate with customer PMO - dependencies, risks, issue logs - Liaison with Change Manager / Leader for any overlaps in deliverables or reports - Schedule calls as per governance matrix and prepare materials for calls as relevant - Prepare toll gate docs and socialize for prep; make changes Adherence to Transition Policies & Procedures : - Create project on CMP tool, schedule CMP calls and drive closure - Create project on Gentrac, maintain latest status of project - Initiate Change Request as relevant and as discussed with TL - Trigger VoC survey roll out post tollgate signoff, share scores with entire project team - Keep TL apprised of any exceptions due to arise in Deal Book and act as guided for exception approval Experience & Qualification : MBA with 14+yrs of experience & min 5+yrs experience into Transition for a Large Outsourcing Setup.This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.,

Keyskills :
project managementautomationcost controldeliveryltdcorporate liaisontransition planningpmosmerfpsopcmprisksurveymatrixoutputclosurestatements of work sow

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