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Job Location | Hyderabad |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | FMCG / F&B |
Functional Area | General / Other Software |
EmploymentType | Full-time |
Main purpose The SAP Upgrade Lead s accountabilities includes, but is not limited to Lead in SysadminSAP BASIS areas to deliver scope of work related to SAP upgrade projects Partner will IT teams during project pursuit for solution design, resource planning and cost estimations Support SAP landscape and system architecture design, sizing and tools strategies aligned with PIRTPGT standards Install, configure and upgrade SAP systems as required by the projects Support Performance testing and analysis exercise and address performance related issues Identify and resolve technical issues and perform troubleshooting and root cause analysis Plan and enable Technical cut-over, Go-Live and Hypercare support Collaborate with global teams for standards and direction on technical decisions Acts as quality assurance (QA) lead andor performs reviews on technical designs and builds to ensure all standards are met Ensure proper documentation of landscape, system architecture, administration procedures and system management standards along with project relevant artifacts Ensure adherence to release and change management processes, control compliance while performing technical activities Deliver effective hand-over to Operations by ensuring quality knowledge transfer and clear Hyper care exit criteria Support minimize critical incidents by ensuring no P1, P2 incidents during hyper care and effective problem management Stay up-to-date with technology and industry trends by proactively participating in training, self-study, conferences, webcasts, user group participation, reading or other relevant means Adhere to annual performance processes including setting objectives and measurement and performance evaluation Provides outstanding customer service to direct and indirect customers Must have experience in SAP BASIS System Administration of SAP S4 HANA, SAP ECC 6.0, SAP BI, SAP PIPO, SAP Portal, SAP BOBJ, MuyBuy, SAP Solution manager systems Must have experience in HANA, MobilityFiori, SAP Cloud based solutions Must have experience in SAP on Oracle & HANA Databases on UnixLinux & Windows operating systems platform Must have experience in sizing, landscape design, strategy design and execution of SAP systems Installations, Migrations and Upgrades Must have experience of System refreshes, Backup & Restore, High Availability and Disaster Recovery setup Must have experience in administration of SAP Middleware components and Integration Must have experience in SAP ABAP & JAVA Stack administration Experience with SAP Solution Manager capabilities including Service Desk, CHARM, EWA, RCA etc. required Knowledge of Infrastructure including Datacenter operations and Network required Knowledge of ITIL tools & processes, MS Office products, Project implementation methodology and Production support desired PIRT knowledge and governance experience desired Ability to independently plan and manage deliverables Excellent analytical and problem-solving skills Ability to collaborate with teams across multiple geographies Demonstrated ability to effectively communicate with all levels of the organization Ability to work flexible hours based on varying business requirements Provides outstanding customer service skills to direct and indirect customers Experience in IT, CPG industry preferred Must have experience in SAP BASIS System Administration of SAP S4 HANA, SAP ECC 6.0, SAP BI, SAP PIPO, SAP Portal, SAP BOBJ, MuyBuy, SAP Solution manager systems Must have experience in HANA, MobilityFiori, SAP Cloud based solutions Must have experience in SAP on Oracle & HANA Databases on UnixLinux & Windows operating systems platform Must have experience in sizing, landscape design, strategy design and execution of SAP systems Installations, Migrations and Upgrades Must have experience of System refreshes, Backup & Restore, High Availability and Disaster Recovery setup Must have experience in administration of SAP Middleware components and Integration Must have experience in SAP ABAP & JAVA Stack administration Non Technical skills Experience with SAP Solution Manager capabilities including Service Desk, CHARM, EWA, RCA etc. required Knowledge of Infrastructure including Datacenter operations and Network required Knowledge of ITIL tools & processes, MS Office products, Project implementation methodology and Production support desired PIRT knowledge and governance experience desired The SAP Upgrade Lead s accountabilities includes, but is not limited to Lead in SysadminSAP BASIS areas to deliver scope of work related to SAP upgrade projects Partner will IT teams during project pursuit for solution design, resource planning and cost estimations Support SAP landscape and system architecture design, sizing and tools strategies aligned with PIRTPGT standards Install, configure and upgrade SAP systems as required by the projects Support Performance testing and analysis exercise and address performance related issues Technical Skills Identify and resolve technical issues and perform troubleshooting and root cause analysis Plan and enable Technical cut-over, Go-Live and Hypercare support Collaborate with global teams for standards and direction on technical decisions Acts as quality assurance (QA) lead andor performs reviews on technical designs and builds to ensure all standards are met Ensure proper documentation of landscape, system architecture, administration procedures and system management standards along with project relevant artifacts Ensure adherence to release and change management processes, control compliance while performing technical activities Deliver effective hand-over to Operations by ensuring quality knowledge transfer and clear Hyper care exit criteria Support minimize critical incidents by ensuring no P1, P2 incidents during hyper care and effective problem management Stay up-to-date with technology and industry trends by proactively participating in training, self-study, conferences, webcasts, user group participation, reading or other relevant means Adhere to annual performance processes including setting objectives and measurement and performance evaluation Provides outstanding customer service to direct and indirect customers The SAP Upgrade Lead is responsible for the delivery of all SAP solutions, MuyBuy upgrades across multiple geographies and sectors (AMESA, APAC, NA, Europe, LATAM) including PGT program and will partner with other IT orgs (such as infrastructure, enterprise architecture, ITOPS, etc.) to deliver a high-quality technical solution design and manage multiple complex technical deliveries while following global standards and ensuring tight integration with the global delivery team. This role will also be a key contact for IT vendors to deliver desired results by hiring skilled competencies, right planning and execution. Accountabilities QualificationsRequirements Bachelor s degree required, preferably in Computer Science Minimum 5-7 years hands-on SAP BASISSystem Administration experience 2+ years experience working with teams across multiple geographies ,
Keyskills :
root cause analysisdata center operationstechnical solution designsap bisap eccsap abapsap basisms officesap portalroot causedata centersap upgradeservice deskglobal teamscpg industrymusic makingsap solutionsproblem solvingstatements of