Associate-CS Phone

2.00 to 5.00 Years Hyderabad 30 Oct, 2020

Job Location	Hyderabad
Education	Not Mentioned
Salary	Not Disclosed
Industry	IT - Software
Functional Area	Sales / BD
EmploymentType	Full-time

Job Description

Be the Point of Contact; answer inbound calls to provide exceptional customer service to consumers. Respond to inquiries about products and services, processing payments, or performing general account maintenance. Up-selling customers to new products or services may be encouraged.QualificationsOur most successful candidates will have:

High school diploma or GED
Demonstrated ability to perform at a high level, to support our high volume of inbound calls
Excellent verbal and written communication skills; proficient reading skills required
Multi-tasking skills, showcased through the use of several applications; experience working with CRM applications preferred
Basic PC keyboarding skills; basic Microsoft Office (Outlook, Word, Excel) experience required
Prior customer service experience preferred

Keyskills :
music makinginbound callscustomer servicemicrosoft officecommunication skillswritten communicationwordbasicpaymentsupsellingcommunicationMaking Music

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