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Business Analyst - Ops Development

3.00 to 5.00 Years   Hyderabad   08 Apr, 2021
Job LocationHyderabad
EducationNot Mentioned
SalaryNot Disclosed
IndustryBanking / Financial Services
Functional AreaStatistics / Analytics
EmploymentTypeFull-time

Job Description

Job purpose (Job Summary): The Business Analyst s primary function is providing system and administrative support services to the North American Transfer Agency business groups.Key Responsibilities/Duties:

  • Respond to users system related requests and reported issues.
  • Perform research and analysis of issues and requests by working closely with our Technology support, external third-party vendors and internal business partners to resolve the issue and to fulfill the requests.
  • Manage Transfer Agency security access requests and updates
  • Provide testing support, test and coordinate testing of system changes
  • Process vendor invoices and other administrative duties as needed for Operations Development
  • Ability to run queries to fulfill report and audit requests.
  • Maintain strong relationship with internal business partners and external vendors
Formal Education: A Bachelor s degree is preferred.Work Experience/Knowledge:
  • Experience using project management software such as Microsoft Project and other ancillary applications such as MS Excel and PowerPoint (preferred)
Skills / Other Personal Attributes Required:
  • Interpersonal skills necessary to effectively interact and communicate both verbally and in writing with a variety of individuals.
  • Ability to multi-task on various support items.
  • Ability to cooperate in a team environment.
  • Ability to establish priorities, meet deadlines, and concentrate on detailed information in a fast-paced demanding work environment.
  • Strong work ethic.
Working Conditions:
  • Normal work environment with little exposure to excessive noise, dust and temperature.
  • The ability to lift, carry or otherwise move objects of up to 10 pounds is also necessary.
  • Normally works a regular schedule of hours, however hours may vary depending upon the project or assignment.
  • Willingness to work off hours (North American) and/or weekends.
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Keyskills :
customer relationsdocumentationrequirementsfunctionalbusiness requirementsproject management softwaretransfer agencysupport servicesbusiness analysismicrosoft projectproject managementadministrative support

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