CCB_Global Technology_Generic_Global_JPMC

Job Description

Primary Responsibilities
• Facilitates scrum events including but not limited to; daily scrum, refinement, planning, review, and retrospective.
• Assists teams in resolving impediments regardless of where they are in the organization
• Builds productive relationships amongst the team and follows through on commitments to gain trust and respect
• Leads and coaches the benefits of working in an agile manner, including agile practices, events and techniques to all employees within span of influence
• Coaches the Product owner to ensure the team is aligned with the Product vision, Product Backlog, Sprint goals, and other necessary information to produce the desired outcomes
• Coach Product Owner to use the right processes to create a successful product by:
  • Defining product scope, guiding principles and roadmap
  • Understanding the customer, getting feedback to drive product development
  • Building and maintaining a healthy backlog
  • Organizing interactions with stakeholders
• Embraces the concept of continuous learning in own journey and drives in the team by:
  • Protecting the team from churn
  • Driving velocity improvements
  • Lowering defect density
  • Promoting more frequent deployments
• Assumes ownership role in the team and has shared accountability with the team on delivery and continuous improvements
• Enables and ensures clear communication to help the Development team to meet its goal
• Helps team to celebrate smart failure and learn new ways to improve
• Applies self-organization skills to facilitate cross-functional collaboration, effective communication, decision making, and conflict resolution
• Works with other Scrum Masters (via. Community of Practices) to increase the effectiveness of agile ways of working in the organization
Skills
• Demonstrated ability to acts as Agility Lead and influence policy for up to 3 teams and/or newly formed teams with additional complexity and ambiguity
• Knowledge of Scrum/Agile principles and application of it at scale
• Ability to flex approach based on the needs of the team/organization
• Uses empathy; understand team dynamics and organizational boundaries / constraints
• Ability to use and analyze data/organizational metrics to identify trends, demonstrate progress and identify opportunities for the team
• Ability to use facilitation skills to help unlock self-organization, autonomy and creativity in the team
• Ability to lead Design Thinking / Strategy Sessions
• Solid and proven understanding of various other Agile frameworks such as Kanban & XP
• Working knowledge of collaboration tools such as JIRA, Confluence, Share Point
• Estimation and Planning skills to ensure the team has a healthy backlog
Business Knowledge
• Possess the business acumen required to ensure that goals, scope, and product domain knowledge is shared and understood by everyone on the team as well as possible
• Technical knowledge of preferred programming practices(CI/CD, ATDD, Continuous Testing, etc.) in order to lead the team towards the right solutions and improvements.
• Familiar with common development design patterns or technologies such as Service oriented environments, Micro services, APIs, etc.
• Knowledge of transformation strategic direction
• Familiarity with customer-centered techniques including user research, UX and UI trends, design thinking, lean startup, customer journey and user story mapping.
• Familiarity with end to end product concepts including brand management, marketing, prospecting, account opening, enrollment, fulfillment, and servicing.
• Familiarity with end to end product development concepts including risk, audit, controls, and legal and compliance
,

Keyskills :
lean startupuser researchproduct visionaccount openingdesign patternsplanning skillsdesign thinkingbusiness acumenbrand managementdevelopment design