CDN/WAF Cloud Solution Architect_Digibank

Job Description

*Job Responsibilities

• Define, plan, execute, and close CDN/WAF issues.
• To be the point of contact for DBS contracts for CDN implementation and resolve all technical issues individually or in support with CDN/WAF customer care or professional services.
• Direct and ensure the successful outcome of projects coordinate with Cloudflare (CF) technical project manager and CDN/WAF solution engineer
• To lead various teams in the planning, execution, implementation, and their successful conclusion for CDN related activities in project
• To work closely with stakeholders by setting expectations, managing scope and risk, communicating status to senior management and ensure project meets designed business outcomes and objectives.
• Own the technical components of an CF integration project including configuration changes, debugging, documentation, testing, and go live support with involvement of CF professional services.
• Partner with CF customer care to resolve issues that arise during integrations, or post implementation support.
• Accurate scope implementation timelines for integrations
• Identify technical risks and provide mitigation strategies
• Review CF configurations with CF Professional Services team members to ensure quality and accuracy to requirements
• Provide coverage (shift rotation including weekends) for technical troubleshooting of escalated issues.
• Triage Escalation issues to find the quickest most efficient path of resolution.
• Work cross-functionally with various teams across the company.
• Perform deep, technical troubleshooting for complex, escalated issues.
• Work with various teams to identify product bugs, network problems, and platform issues. Foster a close relationship with SRE, Network, Engineering and Product teams.
• Act as an escalation point, isolate/replicate problems, and gather technical information/expectation.

Essential skills required

• Bachelor s degree (or higher), with exposure to computer science, math, engineering, or equivalent practical experience
• Certification in Amazon Web Services (AWS) / Google Cloud / Microsoft Azure
• Strong scripting experience in JavaScript / NodeJS / Java, preferably for serverless implementations
• Working knowledge in CDN architecture, Web application firewall (WAF) concepts and technologies
• Experience with general security technologies (OWASP), processes and concepts. Having certifications such as CISSP is an added advantage.
• Self-motivated, independent and able to understand complex systems
• Experience in CFs Solutions including Magic Transit Routed, Magic Transit Connect, WAF Defender, Web Application Firewall, Global Traffic Manager, Dynamic Site Accelerator, and more.
• In depth knowledge of OSI Model, in particular the HTTP protocol
• Knowledge and experience in network configurations such as TCP/IP subnets, IPv4 vs IPv6, VPN, DNS configurations, DHCP etc
• Experience with Network Security Protocols and standards like SSL, TLS, IPSec etc
• Experience with Unix and web-related programming or scripting languages: Perl, PHP, Shell Scripting, J2EE, .NET, C#, JSP, ASP, etc
• Knowledge in Server virtualization, VCS clustering concepts
• Solid understanding of Internet protocol concepts (IP, TCP, HTTP, DNS, SSL/TLS).
• Knowledge in OpenSSL, SSH, SFTP, KERBEROS, PGP, HTTPS etc

Additional skills

• Good understanding of web technologies like HTML, Ajax, REST, JavaScript, CSS, Caching concepts etc
• Exposure application technologies like JMS, MQ, Clear case, Java Spring framework, Clear quest is an added advantage
• Exposure to OS like Linux and Windows
• Exposure to statistics tools like Omniture, Google Analytics etc
• Knowledge of DevOps tooling like Jenkins, BitBucket, Bamboo, Ansible, Chef, Puppet, Terraform is preferred
• Knowledge in AWS EC2, S3, ELB, ALB, NFS is preferred
• Strong understanding of SDLC methodologies
• Understanding of Software quality management, quality control management and version control management

Soft skills

• Excellent verbal and written communication skills, with proven ability to disseminate information in clear and correct manner to business and technical audiences
• Strong relationship building skills, with the ability positively influence the actions of others, working as a team player
• Strong analytical skills
• Ability to manage multiple priorities, commitments, and projects.

Experience level

• Minimum 7+ years of experience (in relevant technical skills mentioned above)

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Keyskills :
quality control managementgo live supportcustomer relationsweb application firewallenvironmental impact assessmentosi modelenvironmentamazon web servicessalessoftware quality management