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Channel Management Officer

1.00 to 6.00 Years   Hyderabad   16 Mar, 2024
MNR Solutions Pvt Ltd
Job LocationHyderabad
EducationNot Mentioned
SalaryNot Disclosed
IndustryLogistics / Courier / Transportation
Functional AreaSales / BD
EmploymentTypeFull-time

Job Description

    Urgent Opening for Role Channel Management OfficerJob Summary
    • This role entails collection network expansion, revenue collection, networking with potential channel partners and franchisees, ensuring company compliance by franchisees, and carrying out other channel administration activities
    Key Responsibility Areas:
      • Carrying out revenue oriented activities by visiting NBD and RBD clients, and channel partners
      • Generating business by liaising with potential clients and customers to maintain a healthy business relationship
      • Introducing incentives to improve operations and channel partner performance (by channel management)
      • Responsible for identifying non-serviceable areas or areas for appointing new franchisee and channel partners
      • Reviewing channel partner sales based on varied parameters
      • Handling operational activities for channel partners
      • Ensuring that the franchisee activities and work is as per company policy and providing necessary SOP training wherever needed
      • Providing continuous training about policies, processes, development awareness to channel partners
      • Monitoring collection activities, digitized activities and channel operations on a daily basis and ensure consistent revenue collection
      • Monitoring online booking activities and online DRS, and updating records pertaining to the same
      • Responsible for carrying our franchisee and customer visits
      • Responsible for participating in fortnightly team member review
      • Holding meeting and review sessions with franchisees
    • Operational
      • Working with franchise and new customers for sales growth
      • Working on franchise incentives and achievability of goals on a regular basis
      • Tracking defaulters and following up to ensure efficiency and high levels of performance
      • Responsible for monitoring and collecting payments on the basis of target dates
      • Tracking and reviewing projects to ensure timely implementation
      • Responsible for monitoring and reviewing performance of team (targets, bookings, collection of delivery load, operations team support, aligning vacant areas of deliveries)
      • Tracking service performance of subordinates, responsible for real time updation of records
      • Training team and franchise owners in adoption of digitization and online operations
      • Ensuring collection targets are met with complete efficiency
      • Providing support to franchises on MIS and related areas
    • Knowledge & Abilities
      • Ability to manage client relationships & expectations
      • Knowledge of market dynamics in courier, transportation and logistics industry
      • Interpersonal Sensitivity
      • Proven negotiation skills
      • Ability to inspire confidence and create trust
      • Excellent Interpersonal and communication skills
    • Location: Hyderabad
    • Experience: 1 years
    • Indusrty : Logistics / Telecom
    Interested candidate can share your updated resume on hidden_email

Keyskills :
b2cfieldchannel managementsalesterritory sales

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