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Client Data Manager II

9.00 to 12.00 Years   Hyderabad   04 Apr, 2023
JPMorgan
Job LocationHyderabad
EducationNot Mentioned
SalaryNot Disclosed
IndustryBanking / Financial Services
Functional AreaGeneral / Other Software
EmploymentTypeFull-time

Job Description

    You will work closely with the Lines of Business (LOBs) to implement and operate a sustainable and scalable operational process supporting clients along the Know Your Customer (KYC) lifecycle. This includes functions such as data collection, completion of the KYC profile, client screening, English language research, comparing and analyzing client profiles across all lines of business and quality assurance. You will be responsible to ascertain that all KYC and AML policies are adhered to and conducting reviews of client s KYC documentation stored in internal repositories and publicly available information. You will be required to perform the necessary screening against relevant search engines and sanction lists and communicate any additional deficiencies back to the business. The team will also produce metrics around the work they perform.Your primary responsibility of KYC manager is to oversee a small team of KYC Operations Analyst and Reviewers to ensure all client KYC records are compliant with regulatory standards, and to achieve high quality and timely completion of all client-level due diligence requirements at the onset and renewal of client relationships. The KYC Manager must have excellent customer service standards to define, analyze, and resolve inquiries and escalations and must be able to closely manage day to day operations of the team/department. You should be proactively and strategically improving processes to ensure team members are high performing and meeting the firm wide quality standard. Job Responsibilities
    • Understanding and implementation of KYC standards, guidelines, policies, and procedures
    • Selection, performance management, and overall development of employees within their assigned team
    • Conducts analysis of daily/monthly metrics to track performance of individual team members over a time to evaluate performance, learning, and capability
    • Effectively address any issues that might be escalated by either internal or external customers
    • Regulate Process improvements and implement process changes as necessary
    • Create an effective and efficient team through continuous communication, timely feedback, and appropriate supervisory practices
    • Managing priorities across the wider function
    Required Qualifications, Capabilities, and skills
    • Bachelor s Degree or Graduate Degree
    • 9+years experience in the Financial Services industry with a demonstrated track-record of delivery with relevant experience in AML,KYC and compliance
    • Experience with leading a new team with limited Subject Matter Expertise
    • Outstanding client management, partnership building, leadership, and direct experience of dealing with multiple stakeholders at one time. Ability to identify risks and issues and successfully navigate through to solutions
    • Computer skills: Lotus Notes and Microsoft Office Suite including Excel, Word and PowerPoint
    • Foster and champion High Performance Culture where people are empowered to make decisions.
    • Develop and lead a team that is responsive to dynamic organizational and operational changes
    ,

Keyskills :
data entrydata managementdata collectionprogrammingsearch engines

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