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CRM Administrator

10.00 to 0.00 Years   Hyderabad   13 Jul, 2021
Screen Magic Mobile Media Pvt Ltd
Job LocationHyderabad
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Hardware / Networking
Functional AreaSales / BD,Network / System Administration
EmploymentTypeFull-time

Job Description

Role : CRM AdministratorWhat you will create and do

  • Primary duties will be to manage the company s Salesforce instance. Salesforce is a
critical tool used to manage and report on sales activities as well as manage otherfunctional areas of the business.
  • The person in this role will maintain the accuracy of data within Salesforce as well as
enforce processes and procedures related to data/reporting requests, permissionrequests, licenses and requests for the creation of/editing of new or existing fields.What will qualify you for this role
  • Salesforce certified administrator or salesforce certified advanced administrator
  • Extensive experience in the administration and maintenance of salesforce systems.
  • Experience in performing salesforce upgrades and ensuring successful integration.
  • Exceptional ability to create and maintain salesforce databases.
  • In-depth knowledge of salesforce products and their functionalities.
  • Proficiency in creating salesforce profiles, allocating roles, and managing access.
  • Knowledge of importing sales data and generating salesforce reports.
  • Ability to provide salesforce training and end-user support.
Desired:
  • Previous experience working as a Salesforce administrator
  • A bachelor degree in computer science would be advantageous.
  • Experience working with the Marketing Cloud/Pardot would be a plus
Roles and Responsibilities
  • Ensures optimal performance of salesforce systems and products.
  • Upgrades and configures salesforce systems for optimized integration.
  • Manages processes and procedures for change requests, reporting requests and new field requests
  • Manages Salesforce roles, profiles, sharing rules, workflows, and groups.
  • Imports sales department leads, contacts, and other data.
  • Maintains the sales cloud, and builds custom reports and dashboards.
  • Performs database maintenance tasks, including diagnostic tests and duplicate entry
  • cleansing.
  • Evaluates and installs new Salesforce releases, as well as providing training and support.
  • Documents processes, including error reports and changes to field history tables.
  • Prepares reports for Sales and other departments.
What working at SMS Magic Offers At SMS Magic, people growth is parallel to company s growth and our work culture supports our commitment to creating a world class CRM messaging company. Our work culture is built on high-performance teaming - where everyone can achieve their potential and contribute to building a better working world for our people and our clients. We offer a sense of balance, we want our people to be active, healthy, and happy, not just in their jobs but in their lives outside of work. Our competitive compensation package where you ll be rewarded based on your performance and recognized for the value you bring to our business. In addition, we do our best to make your time with us a rewarding learning experience that helps you grow as an individual. Plus, we offer
  • The freedom and flexibility to handle your role in a way that s right for you
  • Gain exposure to a dynamic and growing global business environment
  • Exposure to innovative and cutting-edge technology and tools
  • Scope to showcase one s analytical capabilities and make high impact contributions to Business teams
Whenever you join, however long you stay, the exceptional SMS Magic experience lasts a lifetime. Recognized as industry leader, we continually strive to be a great place to work and with a commitment to hiring and developing the most passionate people, we ll make our ambition to be the World s best Messaging Partner a reality.About SMS Magic:Founded over 10 years, we ve become a trusted messaging leader for businesses around the world. We work with global customers across many industries including contact centers, financial services, higher education, retail, staffing, wellness and more. Our customers range from small and mid-size businesses to large global enterprises.Our commitment to every customer is, We will deliver the most advanced, simple-to-use messaging platform available, so you can focus on the personal touch that sets you apart from your competition . If you can confidently demonstrate that you meet the criteria mentioned above, please contact us as soon as possible.SMS Magic is committed to inclusiveness, fairness, and accessibility. We encourage all qualified candidates to applyRead mode about us at: www.sms-magic.com,

Keyskills :
music makingcustom reportschange requestscontact centerscomputer sciencehigher educationfinancial servicesproviding trainingbehavioral trainingmessaging platforms

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