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CTIM Platform Engineering AWS Cloud Python

4.00 to 6.00 Years   Hyderabad   04 Jul, 2022
JPMorgan
Job LocationHyderabad
EducationNot Mentioned
SalaryNot Disclosed
IndustryBanking / Financial Services
Functional AreaGeneral / Other Software
EmploymentTypeFull-time

Job Description

    CTIM Platform engineering AWS Cloud Support team provides daily BAU support to all SRE Teams onboarded onto Cloud environment. Monitoring of environments including DEV/UAT/PROD is another critical task performed by our team.The applicant will act as first point of contact to business users issues on email & ServiceNow incidents, own the issue resolution, as well as work closely with other SRE technology teams to resolve issues or mitigate any service interruption in a timely manner. Most issues the candidate will deal with are Technology-centric, hence cloud skills and knowledge on services specifically AWS is crucial in this role. Key responsibilities
    • Act as first point of contact to respond to inquiries or issues regarding AWS
    • Liaise with other teams within the technology organization to drive enhancements towards Automations to add Value addition in AWS environment
    • Identify areas of Cost Optimization within AWS framework
    • Strong focus on continuous service improvement. Analyze issue pattern and identify potential areas for efficiency improvement
    • Manage stakeholder communication in the situation of technology incidents and provide clear and concise message to keep the business informed about the progress and the root cause
    • Document the support process and FAQs, and work with team to mitigate any knowledge gap identified
    • The role involves a high degree of interaction with SRE Technology teams in addition to building close relationships with other teams within technology & business user community
    • Good team player and open mindset to diversity and inclusive culture
    Qualifications
    • Bachelor of Engineering/BSC-MSC Computers
    Experience (Essential)
    • Must have 4-6 years of experience in production or Operate environment
    • Hands on experience in AWS migration/AWS implementation
    • Aware of all critical AWS services like EC2/EKS/Lambda/S3/RDS/RedShift/SMS/SQS/ECS/Kinesis
    • Knowledge of working with AWS API to spin up services
    • End to end monitoring of AWS environment using Cloudwatch/Datadog/X-ray
    • Full understanding of AWS Identity Management & Costing/Billing
    • Basic scripting skills in any programming language (Python, Shell scripting, etc)
    • Technical Knowledge working on Unix/Linux platforms
    • Decent SQL knowledge and comfortable with handling large dataset
    • Demonstrate strong analytical and problem-solving skills
    • Have general understanding of technology infrastructure in Finance organization
    • Familiar with issue/problem management processes
    • Excellent interpersonal skills and be able to rapidly understand and retain knowledge of business processes and the technology systems
    Experience (Desirable)
    • Business domain knowledge on Risk Management, Finance or Compliance would be an advantage
    • Knowledge and experience on big data architecture (Hadoop stack) would be a plus
    • Experience with DevOps CI/CD toolset (e.g. Git, Jenkins) would be a plus
    Additional information
    • A flexible approach to working hours is required to support the business. There is a Rota system in place to provide support between 8:00pm ET and 8:00am ET. Candidates will be required to work in shifts on rotational basis.
    ,

Keyskills :
javacssdanishformsgatewaybig datarisk managementshell scriptingproblem solvingissue resolutiondata architecturecost optimizationflexible approach

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