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Job Location | Hyderabad |
Education | Not Mentioned |
Salary | Rs 2.0 - 3.0 Lakh/Yr |
Industry | BPO / Call Center |
Functional Area | Customer Service (International) |
EmploymentType | Full-time |
Greetings from Voice Bay Solutions!!!Dear Candidate,We are Conducting aWalk in Drive OnFriday 17-12-2021 For International Voice Process.Work Location : Client.Required Skills : Excellent English Communication Skills (Oral)Shift timings : 5 Days working & 2 days week offQualification :Graduate & Post Graduate (Freshers can also apply.)C.T.C - 2.28 to 3.2 LPA----------------Three Rounds Of interview---------------------Hr Round------Communication Round------Manager Round-----------------SPOT OFFER--------------------------------------------------People interested can directly walk inn on Friday 17-12-2021Essential Responsibilities: Service calls from Customers based out of US Solve queries and concerns on the call Arrange for Services required by the Customers Provide Customer with Product and Services information Follow up on Customers inquires and resolve Recognize, document and alert the Supervisor of trends in Customers calls Recommend Process Improvements.Summary of Responsibilities:- Effectively communicate in a clear and professional manner at all times- Effectively manage sensitive cases by reporting up the escalation matrix- Demonstrate excellent time-management skills- Actively seek solutions through logical reasoning and identify trends to suggest process improvements*Refer your friends and relative if they fit into the above profile*If you finding this opportunity to be suitable for you, please walk-in to our office with an UpdatedResume,Govt.ID Proof, Passport Size Photo.INTERVIEW LOCATION:Voice Bay SolutionsH.no 3-6-151-153, 1st floor, suite no - 103, G.S Towers, Opposite to maruti suzuki showroom Himayath nagar.Please carry a copy of resume and AadharContact detailsSoumia: 9573954975
Keyskills :
international voice processsalesvoice processwriting skillscustomer servicevoice supportcustomer relationsenglishcommunication skillscommunicationtime managementcustomer satisfactioninternational voice