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Customer Service Executive - Inbound Privy - Salary 3.5 Lakh - Bank Payroll

1.00 to 6.00 Years   Hyderabad   06 Jan, 2023
Hy Fly Consultancy Hiring For Hy Fly Consultancy
Job LocationHyderabad
EducationNot Mentioned
SalaryRs 1.0 - 3.5 Lakh/Yr
IndustryBanking / Financial Services
Functional AreaCustomer Service (International)Customer Service (Domestic)
EmploymentTypeFull-time

Job Description

    Process or Product: Inbound PrivyWork location : Thane, MumbaiIt is a Phone Banking service specifically offered to the privileged or HNI account holders in the Bank. They may be Current account holder, NRI account holder, Savings account holder or any other account holder in the Bank.Roles & Responsibilities:You have to receive calls of the account holders & Solve their queries or complaints over the callCheck the customers requirements and suggest products and services which can help them.In case they show interest to avail any services from the bank then provide complete & correct information of the product or services & sell the same to the customer*******Actively work towards maintaining customer relations and satisfaction********Shifts:For Females - 7 am to 3 pm, 9 am to 6 pm, 12 pm to 9 pm onlyFore Males -7 am to 3 pm, 9 am to 6 pm, 12 pm to 9 pm & 11 pm to 7 am ; Transport is not provided, traveling allowance is offered during night shifts only to malesCTC offered:2.85 lac p.a. to 4 lac p.a. (17500 to 28500 in hand)Desired Profile / Suitable profile for this role:Any Graduate or Postgraduate with at least 1 year experience in a BPO, Voice process & excellent communications skills in English language will be the best suitable candidateHe/She must also thorough knowledge about Banking products & services in generalCallhidden_mobile Madhaviwww.hyfly.in

Keyskills :
inboundupsellingoutbound salesretentionvoice processphone bankingcustomer carecustomer service

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