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Customer Service Representative

0.00 to 4.00 Years   Hyderabad   10 Oct, 2023
Intouch CX
Job LocationHyderabad
EducationNot Mentioned
SalaryRs 2.0 - 3.0 Lakh/Yr
IndustryBPO / Call Center
Functional AreaCustomer Service (Domestic)
EmploymentTypeFull-time

Job Description

    About theJob:Are you a customer service professional with an interest into sales If so, this could be the role for you! We are looking for a self-motivated individual with excellent sales experience. Our Customer Support Associates will provide Multi-level assistance to our Clients with the goal of providing the best solution.JobResponsibilities:
    • Resolving customers issues via Chat.
    • Manage customer expectations regarding estimated response times.
    • Go the extra mile to engage with customers, solving their issues and ensuring satisfaction.
    Candidate Profile:
    • Excellent judgment skills to be able to properly evaluate situations and immediately provide effective solutions
    • The ability to learn new skills and quickly absorb and interpret new information, products, and features from the perspective of the customer
    • Excellent Communication Skills,Problem Solving and Customer Service Skills
    • Strong analytical & Interpersonal skills
    Preferred Skills/Abilities/Exposure:
    • Graduate/Post Graduate/Under graduate
    • Should possess effective and excellentcommunication skills (Verbal & Written)
    • Willing to work in Night Shifts (24/7)
    • 100% Work from Office
    • Sales experience (Preferred)
    • Freshers can also apply
    Perk and Benefits:
    • PF and ESI / Health Insurance
    • 2 way transportation both pick up & drop
    • Incentive plans based on performance
    • 5 working days with 2 week off
    Walk-in Location : 4th Floor Building no 2A Raheja Mindspace IT Park Madhapur, HITEC City, Hyderabad, Telangana 500081Role: Non Voice - OtherIndustry Type:BPO / Call CentreDepartment: Customer Success, Service & OperationsEmployment Type: Full Time, PermanentRole Category: Non VoiceEducation UG: Graduation Not Required sibilitiesInterested candidates can share your Resume on hidden_email

Keyskills :
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