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Customer Support

3.00 to 7.00 Years   Hyderabad   18 Jan, 2024
Solutions at Infinite Private Limited
Job LocationHyderabad
EducationNot Mentioned
Salary< Rs 50,000 - 3.0 Lakh/Yr
IndustryBPO / Call Center
Functional AreaCustomer Service (International)
EmploymentTypeFull-time

Job Description

    Subject: Exciting Opportunity: International Voice Process - OTC Collections at GenpactDear [Job Seeker],Are you ready to embark on a rewarding career journey with a global leader in business process outsourcing Genpact is currently seeking enthusiastic and motivated individuals to join our dynamic team in the International Voice Process - OTC Collections role.Position: International Voice Process - OTC CollectionsLocation: [hyderabad ]Type: Full-time, PermanentKey Responsibilities:Conduct outbound calls to customers for outstanding payments and follow-up on overdue accounts.Negotiate payment plans and arrangements with customers to facilitate timely debt resolution.Collaborate with internal teams to resolve customer issues and discrepancies.Ensure compliance with company policies and industry regulations.Provide excellent customer service while maintaining a professional and empathetic approach.Qualifications:Previous experience in international voice process and collections preferred.Strong communication and negotiation skills.Ability to work in a fast-paced environment.Proficient in Microsoft Office applications.Bachelors degree is a plus.Why Join Genpact:Competitive salary and benefits package.Career growth opportunities with a global organization.Comprehensive training programs for continuous professional development.Inclusive and collaborative work environment.If you are ready to take the next step in your career and be part of a dynamic team, we invite you to apply for the International Voice Process - OTC Collections position at Genpact.To apply, please submit your updated resume and a cover letter detailing your relevant experience to [hidden_email]. The deadline for applications is [8th january 2024 ].We appreciate your interest in joining Genpact and look forward to reviewing your application.Best regards,[kamayani saini ]hidden_mobile

Keyskills :
customer careinternational bpo

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