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Customer Support Representative Hyderabad

0.00 to 1.00 Years   Hyderabad   13 Feb, 2024
Square BPO Services Pvt Ltd
Job LocationHyderabad
EducationNot Mentioned
SalaryRs 1.0 - 2.0 Lakh/Yr
IndustryBPO / Call Center
Functional AreaCustomer Service (Domestic)
EmploymentTypeFull-time

Job Description

    Job Description (Voice): Customer Support AdvisorOur ideal candidate shall have excellent customer service skills and be passionate about helping customers. Candidates need to understand customer expectations clearly using effective probing techniques and resolve the issues accordingly. Using their knowledge of products or services as well as great customer service skills, these professionals address issues, provide support and offer information, as needed, to keep customers satisfied.Job Responsibilities Basic Telephone Etiquette and basic computer skills Good Communication skills in English and Hindi Responsible to provide excellent customer service, solving questions and complaints related to customer queries Responsible for handling calls from new and existing customers regarding a variety of requests Should be able to handle inbound calls resolving customer queries Ability to write, read and speak English to suit business needs Willing to work flexible Shifts (24/7)Preferred: Any Undergraduate can apply 6 Day working/Rotational Week off Female: Maximum shift till 8 PM Male: Maximum shift till 1 AM Freshers can applyPackage: Fresher: 1.86LPA Incentive (12,500/- Take home) 1 Year experience: 1.99LPA Incentive (13,500/- Take home) 2 Years experience: 2.13LPA incentive (14,500/- Take home)Perks & Benefits: PF and ESI / Health Insurance Night Shift Allowance Performance Incentives Opportunity to grow internally with our Internal Job PostingsInterested candidates can call Shivani:-hidden_mobileLocation:SQUARE BPO Services PVT LTD, White House, 1st FLOOR BLOCK-3, Begumpet, Hyderabad, Telangana 500016.

Keyskills :
marathihindikannadatamilbpo voiceenglish

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