Hire for Assistant Manager - GMS Visa Team

Job Description

*With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world s biggest brands and we have fun doing it. We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We re harnessing the power of technology and humanity to create meaningful transformation that moves us forward in our pursuit of a world that works better for people. Now, we re calling upon the thinkers and doers, those with a natural curiosity and a hunger to keep learning, keep growing. People who thrive on fearlessly experimenting, seizing opportunities, and pushing boundaries to turn our vision into reality. And as you help us create a better world, we will help you build your own intellectual firepower.Welcome to the relentless pursuit of better.Inviting applications for the role of Assistant Manager, GMS Visa Team In this role, you will be responsible for managing business visa applications for employees in south India region and will help comply Business travel compliances.ResponsibilitiesManage and support B-Visa applications and WP stamping operations for south India locations Review and approve travel requests as per applicable compliances Handling daily visa stamping transactions related day to day actions Collaborate with business team in managing, planning and reporting on specific projects Data and records maintenance Assist, guide and execute senior employees visa application requests Manage and handle general visa queries via phone/email Coordinate with vendor, internal stakeholders to ensure seamless operations Ensure adherence to SLA and TAT Ideate, present and executive process improvement ideas (as necessary) Handling escalations for direct subordinates Manage consular communications for south India region Handling US Immigration related work on a day-to-day basis Handle H-1B transfer applications for local hires and H-1B extensions for employees Work closely with recruitment team and candidates through the H-1B transfer process Initiate H-1B extensions and ensure timely filing of the applications Support PERM filing process for employees Data Maintenance ensure accurate and real time data is maintained for all transactions and records Records maintenance maintain legal files and documents for employees on non-immigrant visas Handle queries related to US immigration/ visas of employees. Coordinate with law firm on cases and all US Immigration related matters Communicate effectively with business managers and other stakeholders to manage expectations Publish periodic dashboards with status and closures Ensures seamless operation by cooperating with the different supporting functions and teams such as HR, Finance. Ensure adherence to SLA and TATQualifications we seek in you Minimum qualificationsExcellent written and verbal communication skills Fluent in MS Excel, MS Word and PowerPoint Ability to work under pressure Attention to details and zeal to drive process/ application to closure Good knowledge of reporting, data presentation and data maintenance Extensive knowledge of executing and managing Business visa applications, and work permit stampings for multiple countries, with specific experience in US Business visa and Work Permit (L1/L2, H1/H2) stamping is a must. Experience in supporting similar transactions in the corporate set-up would be critical. Domain expertise on H / L visas and Employment based Green Card processing Excellent writing skills Ability to work under pressure Experience in working with large team across Geographies Excellent verbal communication skills Attention to details and zeal to drive process/ application to closure Good knowledge of XL for reports/ trackers maintenance. Good knowledge of MS officePreferred qualifications Business Immigration Business visa nuances and work permit stamping Basic understanding US Business Immigration matters Basic customer service skills to effectively manage employee queries and volumes Excellent coordination and stakeholder management skillsGenpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.,

Keyskills :
salesmisaccountstatbankingwork permitcustomer focusbusiness travelcustomer servicedata presentationprocess improvementverbal communicationstakeholder management