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Hiring for International Chat Process - Walkin Diversity drive for Females

0.00 to 4.00 Years   Hyderabad   05 Apr, 2023
24-7 Intouch India Private Limited
Job LocationHyderabad
EducationNot Mentioned
SalaryRs 2.0 - 3.5 Lakh/Yr
IndustryBPO / Call Center
Functional AreaCustomer Service (International)
EmploymentTypeFull-time

Job Description

    Greetings from IntouchCX Family!Hiring for International Non Voice process (Walkin Diversity drive for Females on Friday i.e On 7th April 2023)About the Company:Intouch CX is a Global Customer Care and technologyCompany. With Over 20 years of experience , 18,000 employees and campuses around the globe, were obsessedwith providing remarkable customer experiences for the worlds most innovative brands.About the Job:We are looking for self-motivated individuals with excellent customerservice skills to join our team. Our Customer Support Associates will provide Multi-level assistanceby diagnosing and solving the issues with the goalof providing the best solution and customer satisfaction.Roles and Responsibilities:
    • Interaction with the customers and handle all the issues from end to end via Chats, Emails and Voice communication
    • Go to the extra mile to engage customers in solving the issues and ensure customer satisfaction
    • Quick and effectively buildthe rapport with the customers, diagnose and resolve issues
    • Managing customer expectations regarding estimated response times
    Key Skills:
    • Candidates with a good understanding of Ecommerce websites.
    • Possessing good verbal, written communication and comprehensionskills
    • Good Team player and exceptional Typing speed
    • Excellent Interpersonal and Intrapersonalskills
    EligibilityCriteria:
    • Undergraduates and above ( Not pursuing any regular studies )
    • Minimum 1 Year of work experience into customer support will be preferred and also fresher with good communication skills are welcomed
    • Immediate Joiners are preferred
    • Willing to work in rotational shifts ( Mostly Night and Late Night shifts )
    Perks and Benefits:
    • An attractive compensation package and performancebased incentives
    • PF and ESI/Health Insurance
    • Outstanding rewards and recognitionprogram and employee engagements activities
    • Two way transport facility both pickup and drop
    If Interested, Kindly revert back with your CVs on the below mentioned number/ Email for quick response and direct walk-in candidates mention the HR name on the Resume.Contacts details:Contact Person :Dinesh Kumar Reddy KoyyaContactNumber:hidden_mobileEmail address :hidden_email/dinesh.reddy01@intouchcx.comAddress : Maximus Towers 2A, 4th & 5th Floor, MindSpace | Hyderabad, Telangana, India 500081

Keyskills :
international bpotechnical skills

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