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Hiring for Team Leader for Virtual Relationship Manager Process Work from Office

5.00 to 10.00 Years   Hyderabad   13 Feb, 2024
HR Globe Recruitment Service
Job LocationHyderabad
EducationNot Mentioned
SalaryRs 4.0 - 8 Lakh/Yr
IndustryBFSI
Functional AreaOperations Management / Process AnalysisBack Office Operations
EmploymentTypeFull-time

Job Description

    Dear Candidates,Hiring for Team Leader for Virtual Relationship Managers Process at HabsigudaSalary Package : 6LPA to 8 LPADay ShiftJob Role: Team Leader
    • Lead a team of Virtual Relationship Managers (VRM) responsible of service, sales, and profitability from assigned portfolio.
    • Collaborating with fulfilment teams to ensure best in class conversion ratios.
    • Ensure availability of trained manpower to maintain production at 100% capacity.
    • Meet cost to income ratios as determined by Score card.
    • Adherence to Standards of Performance.
    • Meeting Customer Satisfaction index as measured through NPS surveys.
    Job Requirements:
    • Graduate with 7 years of experience or Post Graduate with around 5 years of experience, of which a min 3 years leading a team of 15 Full Time Employees.
    • People management skill essential.
    • Experience in working in a tele-sales or relationship management in BFSI preferred.
    • Certified in AMFI/IRDA.
    • Good listening skills and strong communication abilities.
    • Team Player.
    Interested candidate kindly send your updated cv in HR Globe Recruitment service <hidden_email> or can call on hidden_mobile//hidden_mobile Sana Khan

Keyskills :
bfsibfsi salesteam handlingteam leadershipcustomer experienceteam leadingcustomer serviceoperations

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