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Immediate Hiring - Virtual Relationship Manager-Premium Inbound - Thane

2.00 to 7.00 Years   Hyderabad   02 May, 2023
Hy Fly Consultancy Hiring For Hy Fly Consultancy
Job LocationHyderabad
EducationNot Mentioned
SalaryRs 3.0 - 4.0 Lakh/Yr
IndustryBanking / Financial Services
Functional AreaCustomer Service (International)Customer Service (Domestic)
EmploymentTypeFull-time

Job Description

    Call hidden_mobile Kanchanemail - hidden_emailwww.hyfly.inWe are looking for an enthusiastic Telesales Representative to contribute to generating sales for our company. You will be responsible for closing sales deals over the phone and maintaining good customer relationships. An effective telesales representative must be an excellent communicator and have superior people skills. They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts. The goal is to help the company grow by bringing in customers and developing business.Responsibilities:
    • Productivity2. Maintaining Service Quality3. Average Handling Time4. First Contact Resolution5. Maintaining TAT for all customer requests6. Channel migration to alternate channelsSecondary Responsibilities:Drive all the initiatives in the Customer contact centerKey Success Metrics:Productivity, Average handling time, First contact Resolution
    • Keep records of calls and sales and note useful information
    Requirements:
    • Graduate in any stream
    • Good knowledge of stockbroking business
    • Ability to learn about products and services and describe/explain them to prospects
    • Excellent knowledge of English
    • Excellent communication and interpersonal skills
    • Cool-tempered and able to handle rejection
    • Outstanding negotiation skills with the ability to resolve issues and address complaints
    • Past experience of working as telesales representative and track record of successfully meeting the sales quota preferably over the phone will be a plus
    Job Locations : ANDHERI / VASHI /TURBHE /Thane-West (Maharashtra)

Keyskills :
phone bankingus processescalationsoutboundtelecallinguk shiftinboundgrievance handlingnodal desk

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